Purchased my no no from shaver shop worked till the battery went flat .. tried to recharge with charger supplied battery stayed flat took it back to shaver shop was told I had over charged battery and the warranty doesn't cover overcharging.
I have since searched for new battery pack they don't seem to be available.
I wouldn't recommend the no no to anyone. You would think that any company selling battery powered products should be able to supply spare batteries at a price at least less then one third of the original purchase price.
Reason of review: Warranty issue.
Monetary Loss: $369.
Preferred solution: take the product off the shelf and stop ripping customers off..
No No Hair Removal Cons: Customer service.