I bought a No No Hair Removal 8800 in March 2014 which has never worked properly. On contact with the skin it burns and you have to go over the area of hair several times before hair is removed, which makes the burns even worse.
I can't turn the machine off which makes it even more frustrating. After numerous attempts to make it work and lots of burns I decided to take advantage of the manufacturers warranty and send the item back for repair or replacement. Surprise, surprise, however, I was told by the No No customer services that unless I bought the item from them the warranty was not valid. I purchased the item on Ebay brand new unopened with all the paperwork intact.
I told them so but at no avail, so my No No will end up in the bin!!!
Thanks a lot No No, will I come back to you again or recommend you to anyone? No No!!!!
Reason of review: Poor customer service.
Monetary Loss: $200.
Preferred solution: Let the company propose a solution.
No No Hair Removal Cons: Product itself, Customer service.