Modesto, California
1 comment
100% full Not resolved

Update by user Oct 14, 2016

Update: Received email that order will arrive October 17th, a full two weeks after ordering!

Original review posted by user Oct 12, 2016

I made several orders with and enjoy their products their Pre-Filled Tanks, when you can get them to actually ship them. Today is Oct. 12, made my order on Oct. 3, _still_ has not shipped. Got this response from njoy customer service yesterday (or what they _call_ CS):

"I apologize for the delay, but appreciate your patience. Due to the popularity of our Pre-Filled Tanks, we were out of stock on one flavor, so we were holding your order until we could ship it complete. I happy to report that our stock has been replenished and your product will go out this week! Please let me know if you need anything else.

Thank you,

NJOY Customer Service Team

NJOY Electronic Cigarettes

15211 North Kierland Blvd., Suite 200

Scottsdale, AZ 85254"

Review about: Njoy Online Order.

I liked: Frustrating.

I didn't like: Delivery delays.

Review #935643 is a subjective opinion of a user.

Price Affordability
Layout of Store
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Value for money
Delivery Service
Discounts and Special Offers
Customer service
Diversity of Products or Services
Product or Service Quality
Reason of Review / Monetary Loss Problem with delivery / $14
Preferred solution Free two packs of Pre-Filled Tanks (Hone Crisp)

Had an Experience with Njoy?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

I'm having the same issue right now with ordering. But have not gotten a response from them yet.

You May Also Like

HotPriceTubs - HOT PRICE TUBS - WARNING, OURS WENT ON FIRE HotPriceTubs "We have been hit with HOT PRICE TUBS also, they sold us this hot but and informed us it had 1 year warranty, after they attended to put the various..." Read more Case Boss - Total scam Case Boss "They took my money but did not deliver a product, I ordered a iphone 7 plus case from them on March 25, 2017, and I have still not received anything...." Read more Saladmaster - Cookware Review Saladmaster "When I was introduced to salad master first time, I didn't get it.Even on the second dinner.Third dinner, it clicked, I'm very slow okay..." Read more Michael Kors Boots Review Michael Kors "Michael kors is trash with careless customer service.this is my email to themOn the basis of out phone conversations as I received today my order of 5 boots with a..." Read more Freedompop - Unauthorized charges Freedompop "I signed up for the free trial. The fine print clearly said I would be charged 8.99 a month if I did not cancel the trial. I was later charged..." Read more Protuninglab - Faulty product, but customer liable for restocking/return fees Protuninglab "HID-02-AZ-B306-PBC-RFV-4D-A HID Xenon + 05-08 BMW E90 3 Series CCFL Angel Eye Projector Headlights - Black I purchased the above item and paid the additional money for the warning cancelers. Once..." Read more Blooms Today - DO NOT USE Blooms Today "I ordered flowers for a work colleague's funeral through a website that was on the person's obituary page. I received an e-mail notification that my delivery was on it's way...." Read more Interstate National Dealer Services. Inc. does not honor their extended vehicle warranty contracts Interstate National Dealer Services "In Feb of this year I purchased a used 2008 BMW 550i. The dealership offered an extended warranty through Interstate National Dealer Services (INDS, Inc.), I opted for the Copper..." Read more