Contact NJ Transit Customer Service
NJ Transit Phone Numbers and Emails
Toll-Free Number:
-
(800) 772-2287TTY
Customer Service:
-
(973) 275-5555
-
(800) 648-0215
Sales:
-
(973) 491-7220
NJ Transit Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call NJ Transit is 8007722287. 57% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday.
People call NJ Transit mainly because of request for information, refund, payments and charges.
Contact Information
NJ Transit Website:
NJ Transit Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Daily: 8:30 AM - 5 PM
Summary of NJ Transit Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call NJ Transit?
Request for Information Question:
- “I want to know how to get from Waldwick nj to Hartford ct in train”
- “Checking schedules to port Jervis”
- “Checking schedules”
Staff Question:
- “Customer service”
Payments and Charges Question:
- “Set up direct deposit”
- “Disability discount transit application!”
Refund Question:
- “I need a refund. Used my phone to pay but did not receive a ticket”
Employment Question:
- “Job”
Product/ Service Question:
- “Train is not working”
Other Question:
- “Because im a disabled Senior with pacemaker and otherhandicaps like PACEMAKER LEAKY HEART VALVE. , leaky heart high blood pressure, and CANT walk...i and i was in an accident but your new penalties are causing sick people to suffer... when we were”
- “Does the 72 run 24hrs to Paterson”
- “For my clame”
Compare NJ Transit To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
