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Original review updated by user Aug 11, 2021

I ordered a few gaskets for my Nissan El Grand 3.5 AWD. Well, what a time-wasting fiasco ensued.

I was invoiced by FedEx Cross Border. Several days later, I received a tracking number from FedEx saying the parts had been delivered to an 'individual' in Saddle Brook, NJ. Not good when they were destined for the UK, duties and taxes charged at source. I had several conversations with nisssenpartsdeal.com via live chat service.

The last two operatives saying deal with FedEx and sending a link. Basically, you will be on your own with these people. In several emails to/from FedEx, the story changed threes times. Initially I was told FedEx had not received them at their warehouse, they then were chasing up nissanpartsdeal.com, then the order had been cancelled.

I am now waiting for a refund to be made back to my PayPal account. In contrast, I duplicated the order with megazip.com, just in case of issues, as I am waiting for these parts urgently, and received them without fuss from Japan. I also received a triplicate order of the same parts from a company on eBay USA, Coulter Parts Center. I have received them also.

It is therefore my opinion there are a few specialist companies considerably more professional, helpful and efficient than nissanpartdeal.com.

I cannot add photos as I have never received my parts from them! So I have added a photo of the tracking map and order confirmation so others can see my review is real unlike some 5-star reviews, I suspect, and seen advertised, by nissanpartsdeal.com

User's recommendation: Use another Nissan parts supplier, not these folk.

Preferred solution: Full refund.

Nissan Parts Deal Cons: Waste of my time, Do not send product and take your money.

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