Cairo, Al Qahirah
2 comments
100% full Not resolved

Hi,

I'm writing to your Facebook page because after almost 2.5 months of complaining re My Qashqai 2014 Braking Discs and nothing happened from both the authorized service center nor Nissan sole agent - auto dealer - in Egypt.

The car Kilometers were 25,400 KM and I never missed a maintenance period and I keep hearing a squeaking sound whenever I brake beside a slight vibration while braking too.

I complained to the service center that the braking discs should be replaced for free as a part of the warranty because I only used the car for 25000 Km but they mentioned that they will send the photos of the braking disc to Nissan Egypt and nothing happened till now although I keep contacting both Nissan Egypt and Modern motors service center.

My Mobile number is: +2 010 63515698 and they use the mobile number for reference of communications.

I'm truly disappointed re my Qashqai quality because i essentialy bought it because of the so called English quality beside the Japanese quality also of course.

I'm waiting for a proper action and for the braking discs to be replaced fro free as a part of the warranty.

Regards,

Wael Soliman

Review about: Nissan Qashqai 2014.

I didn't like: Bad customer service, Poor customer service.

Review #853043 is a subjective opinion of a user.

1.0
Value for money
Staff
Website
Discounts and Special Offers
Price Affordability
Product or Service Quality
Location
Interest Rate
Insurance Quality
Customer service
Diversity of Products or Services
Warranty
Reason of Review / Monetary Loss Bad quality / $1000
Preferred solution Full refund

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Anonymous
Cairo, Al Qahirah, Egypt #1263631

resolved, done

Anonymous
#1176414

Not resolved yet

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