Contact Nintendo Australia Customer Service
Nintendo Australia Phone Numbers and Emails
-
+6 139 730 9822Australia
Customer Service:
-
+6 480 074 3056New Zealand
Nintendo Australia Emails:
Nintendo Australia Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Nintendo Australia Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Nintendo Australia is 61397309822. 95% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Saturday.
Be prepared for the call as Nintendo Australia may ask you for the following information to identify you as a customer: customer id or account no, phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Nintendo Australia Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Nintendo Australia is 61397309822. 95% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Saturday.
Be prepared for the call as Nintendo Australia may ask you for the following information to identify you as a customer: customer id or account no, phone number or first and last name.
People call Nintendo Australia mainly because of account, product/ service and request for information.
20% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Nintendo Australia is nintendoaustraliaprivacy@nal.nintendo.com.au. 67% of customers use this email address to address their issues and concerns.
Contact Information
Nintendo Australia Website:
Nintendo Australia Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm (AEST/AEDT)
Mailing Address
PO BOX 804
Ferntree Gully VIC 3156
Summary of Nintendo Australia Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Nintendo Australia?
Account Question:
- “Account issues”
- “I forgot my pass word and my email”
- “Can’t log into my account”
Product/ Service Question:
- “Error code”
- “Complain”
- “Controllers not working”
Request for Information Question:
- “Help with online membership”
- “Need help with Nintendo wii”
- “Need a help”
Cards Question:
- “Gift card issue”
- “Mu nintendo giftcard”
- “Numbers missing on Nintendo switch online gift card”
Refund Question:
- “Eshop refund”
- “Asking refund”
- “Refund”
Payments and Charges Question:
- “Paid for online product and never received it”
- “Nintendo Switch not charging”
- “I was charged without my authorisation!”
Website/ Application Question:
- “Downloaded game issues”
- “Issues downloading switch DLC”
- “I bought the binding of Isaac on my Nintendo switch then when it was done downloading it said I needed a software for it but I already bought it for $30”
Return/ Replace Question:
- “Need to change 3ds accounts”
- “Change email address on account”
- “Return of game”
Other Question:
- “Having problems with animal crossing”
- “Parent control”
- “Bought expansion pack can’t use”
Compare Nintendo Australia Customer Service To
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