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Contact Nintendo Australia Customer Service

Nintendo Australia Phone Numbers and Emails

Customer Service:

  • +6 139 730 9822
    Australia
  • +6 480 074 3056
    New Zealand
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Nintendo Australia Emails:

Legal
Privacy Inquiries
info@nintendo.com.au
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Nintendo Australia Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Nintendo Australia Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call Nintendo Australia is 61397309822. 94% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Saturday.

  • Be prepared for the call as Nintendo Australia may ask you for the following information to identify you as a customer: customer id or account no, phone number or first and last name.

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PissedConsumer Club

Contact Information

Nintendo Australia Website:

Nintendo Australia Help Center:

Corporate Office Address:

Nintendo Australia Pty Ltd
804 Stud Rd
Scoresby, Victoria 3179
Australia

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm (AEST/AEDT)


Mailing Address

PO BOX 804

Ferntree Gully VIC 3156

More contact details

Nintendo Australia Rating Based on 4 Reviews

Rating details

1.6
more details
Value for money
Diversity of Products or Services
Billing Practices
Discounts and Special Offers

Rating stats

Rating trend

Summary of Nintendo Australia Customer Service Calls

210 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Nintendo Australia?

Account Question:

  • “To get a code to play the game”
  • “Hacks”
  • “Suspended account”

Product/ Service Question:

  • “Switch settings up issues”
  • “Error”
  • “NOT LET Me Plays The Game”

Request for Information Question:

  • “No contact via email”
  • “Checking repair update”
  • “Need help on my account”

Cards Question:

  • “Gift card issue”
  • “Mu nintendo giftcard”
  • “Numbers missing on Nintendo switch online gift card”

Payments and Charges Question:

  • “Nintendo Switch not charging”
  • “I was charged without my authorisation!”
  • “Billing issue”

Refund Question:

  • “Asking refund”
  • “Refund”

Website/ Application Question:

  • “Issues downloading switch DLC”
  • “I bought the binding of Isaac on my Nintendo switch then when it was done downloading it said I needed a software for it but I already bought it for $30”

Return/ Replace Question:

  • “Change email address on account”
  • “Return of game”

Other Question:

  • “For my Nintendo 3ds”
  • “Cannot reset parental controls pin”
  • “Urgent stolen switch track serial”

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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