Multiple helplines are available to contact the business agent for inquiries and assistance. First is the toll-free number, 1-800-496-1683, published to call the brokerage support for related issues and concerns. The NinjaTrader customer service number 1-312-262-1250 is active for people with pending requests to contact and ask about the status of their applications. Those encountering an emergency issue can call the trading desk immediately at 1-312-423-2234 to avail of the company services 24 hours a day. The NinjaTrader phone number 1-312-262-1289 is active for customers seeking assistance with sales, reservations, and new account management. It is important to note that all calls made to the company agent get recorded for quality assurance and training purposes. NinjaTrader customer service addresses general questions and concerns 24/5. People seeking assistance with technical issues can also benefit from their services on weekends.
Multiple options are available for customers seeking to contact via email. People requiring general information and assistance can write to support@ninjatrader.com during business hours. The email address brokeragesupport@ninjatrader.com is available to contact brokerage support for related matters. For platform support, platformsupport@ninjatrader.com is the contact email. Individuals contacting the treasury department for related issues can email treasurysupport@ninjatrader.com.
NinjaTrader customer service is available at the 24-hour emergency hotline orders@ninjatrader.com to address individual queries on the trading desk. To share a legal matter, email compliance@ninjatrader.com during office times. People facing issues with the NinjaTrader application or new accounts can consult the sales team at brokeragesales@ninjatrader.com. Lastly, the email address applications@ninjatrader.com is available to ask about pending applications. For efficient response, send a request during business hours.
The NinjaTrader app is available to download on the company website. Installing it on Android devices and iPhones can help customers connect to the markets easily and securely. To activate this application, individuals must register an account on the company website. If you are already a registered user, enter your NinjaTrader login details and enjoy the advanced features of this application right away. The app is also beneficial for getting insights, updates, and support from company agents whenever and wherever needed.
NinjaTrader's headquarters is in the United States. The address is NinjaTrader Clearing, LLC, 222 N LaSalle Street, Suite 1450, Chicago, Illinois 60601. Individuals can also consult their branch at 1422 Delgany Street, Suite 400, Denver, CO 80202. Visiting the company offices is recommended for issues that are too complex to resolve online. Those who cannot arrive in person can also send a letter to the NinjaTrader address to ensure safe communication. However, since it is time-consuming, it is not feasible as the NinjaTrader phone number to use for urgent matters.
