NinjaTrader Phone Numbers and Emails

Toll-Free Number:

  • (800) 496-1683
    Brokerage Support
Send Message

Customer Service:

  • (312) 262-1250
    Pending Applications

Emergency/ Hotline:

  • (312) 423-2234
    24 Hour Emergency Trade Desk

Sales/ Reservations:

  • (312) 262-1289
    New Accounts

NinjaTrader Emails:

Customer Service
Brokerage Support, Platform Support, Treasury
Emergency/ Hotline
24 Hour Emergency Trade Desk
Sales/ Reservations
New Accounts
Pending Applications
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More phone numbers and emails Less phone numbers and emails

NinjaTrader Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • NinjaTrader Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call NinjaTrader is 8004961683. 65% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday and Sunday. The average call time is 4 minutes.

  • People call NinjaTrader mainly because of account, product/ service and request for information.

View full overview ›
PissedConsumer Club

Contact Information

NinjaTrader Website:

NinjaTrader Help Center:

Corporate Office Address:

NinjaTrader Clearing, LLC
222 N LaSalle Street, Suite 1450
Chicago, Illinois 60601
United States

Other Info (opening hours):

Other Location:

NinjaTrader, LLC

1422 Delgany Street, Suite 400

Denver, CO 80202

More contact details


+1 312.329.9888

NinjaTrader Rating Based on 2 Reviews

Rating details

more details
Customer service
Price Affordability
Privacy and Data Security

Rating stats

Rating trend

Summary of NinjaTrader Customer Service Calls

04:09 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NinjaTrader?

Account Question:

  • “My acct doesn't show my deposit”
  • “To get brokarage account”
  • “Account help”

Product/ Service Question:

  • “Cant connect to prop firm”
  • “I cannot connect my brokerage account”
  • “Withdrawal of funds”

Request for Information Question:

  • “Understand how much I need to trade contracts”
  • “Can I trade xau”
  • “How do i deposit to my account”

Payments and Charges Question:

  • “Payment”

Website/ Application Question:

  • “Pending application”

Activation/ Cancellation Question:

  • “To cancel account”

Other Question:

  • “Solicitud pendiente”
  • “Hel3”
  • “Trade desk”

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