NinjaTrader Phone Numbers and Emails

Toll-Free Number:

  • (800) 496-1683
    Brokerage Support
Send Message

Customer Service:

  • (312) 262-1250
    Pending Applications

Emergency/ Hotline:

  • (312) 423-2234
    24 Hour Emergency Trade Desk

Sales/ Reservations:

  • (312) 262-1289
    New Accounts

NinjaTrader Emails:

Customer Service
Brokerage Support, Platform Support, Treasury
Emergency/ Hotline
24 Hour Emergency Trade Desk
Legal
Sales/ Reservations
New Accounts
applications@ninjatrader.com
Pending Applications
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More phone numbers and emails Less phone numbers and emails

NinjaTrader Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • NinjaTrader Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call NinjaTrader is 8004961683. 65% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday and Sunday. The average call time is 4 minutes.

  • People call NinjaTrader mainly because of account, product/ service and request for information.

View full overview ›
PissedConsumer Club

Contact Information

NinjaTrader Website:

NinjaTrader Help Center:

Corporate Office Address:

NinjaTrader Clearing, LLC
222 N LaSalle Street, Suite 1450
Chicago, Illinois 60601
United States

Other Info (opening hours):

Other Location:

NinjaTrader, LLC

1422 Delgany Street, Suite 400

Denver, CO 80202

More contact details

Fax:

+1 312.329.9888

NinjaTrader Rating Based on 2 Reviews

Rating details

2.6
more details
Customer service
Website
Price Affordability
Privacy and Data Security

Rating stats

Rating trend

Summary of NinjaTrader Customer Service Calls

72 TOTAL
CALLS
04:09 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NinjaTrader?

Account Question:

  • “My acct doesn't show my deposit”
  • “To get brokarage account”
  • “Account help”

Product/ Service Question:

  • “Cant connect to prop firm”
  • “I cannot connect my brokerage account”
  • “Withdrawal of funds”

Request for Information Question:

  • “Understand how much I need to trade contracts”
  • “Can I trade xau”
  • “How do i deposit to my account”

Payments and Charges Question:

  • “Payment”

Website/ Application Question:

  • “Pending application”

Activation/ Cancellation Question:

  • “To cancel account”

Other Question:

  • “Solicitud pendiente”
  • “Hel3”
  • “Trade desk”

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