Tampa, Florida
1 comment
Not resolved

Bought a 16 Camera Security System on June of 2015 new from a local retailer.The DVR failed 7 months later.

Related: Night Owl - Can't get support to respond!

Sent the unit back for warranty repair and it failed again 8 months later, now the system is out of the 1 year warranty from the original purchase date. Night Owl will not cover repair even though the last repair was only 8 months ago. Additionally, getting anything through customer services is a mission; I had the worst experience with customer service and tech support, they don't respond to questions!! I will never ever buy anything from night owl again nor recommend it to anyone!!!

If you are thinking or even considering buying something from Night Owl, think again!!, you will waste your money.....the equipment wont last!!

The equipment is Cheap and the company will not stand behind their product.Not worth one penny!!

I didn't like: Waste of money.

Review #948418 is a subjective opinion of a user.

Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Equipment Quality
Product or Service Quality
Customer service
Advertised vs Delivered
Price Affordability
Value for money
PRODUCT OR SERVICE Night Owl Security System
Reason of Review / Monetary Loss Bad quality / $700
Preferred solution Repair / Replace the failed equipment

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Montclair, California, United States #1236266

I agree. It is junk.

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