NHBC offers various communication channels based on customer requirements. For a direct call to customer service, the NHBC phone number is +44-800-023-4567. This number is available for general inquiries. They state that if you have a query regarding the Financial Ombudsman Service, you should call +44-800-035-6422. The second support and inquiry line is +44 344 633 1000, handling general matters. Feedback can be reported through NHBC's complaints line at +44 1908 741 212 for complaints or other expressions of concern.
The accessibility office can be contacted by NHBC email at accessibility@nhbc.co.uk. Business inquiries related to customer service are to be sent to btr@nhbc.co.uk, which deals with build-to-rent and related schemes. For issues or complaints about legal matters, the NHBC email will be sent to nhbc.consumeraffairs@ukemail.icasework.com, which is generally used broadly under customer affairs.
Users can refer for correspondence, and visits can be made to the NHBC Headquarters at National House-Building Council, Davy Avenue, Knowlhill, Milton Keynes, England - United Kingdom. NHBC offices are open from 09:00 to 17:00, Monday to Friday.
There is an alternative to visit the NHBC website to get help. On the homepage, click the 'Contact Us' tab. This will redirect the clients to a page that provides varied contact information for different client categories. These include homeowners, developers, conveyancers, etc. Once you choose a department, you will find different ways to speak with an agent and get help. You can also contact the NHBC customer service team by following the company on its socials.
