Contact NexTraq Customer Service

Three options are available to contact NexTraq’s customer service via email. Clients with general queries or complaints can contact the support team at support@nextraq.com. For job applications or career-related inquiries, email recruitment@nextraq.com. Lastly, privacy@nextraq.com is NexTraq’s contact email available for privacy inquiries. Emailing ensures effective responses to those who share complete details and supporting evidence to back their claim.

To consult the corporate headquarters in person, visit the NexTraq address, 303 Perimeter Center N, Suite 800, Atlanta, Georgia 30346, United States. When doing so, you must call the agents to confirm their availability and schedule an appointment beforehand. Sending written correspondence to the NexTraq office is also an option for those unable to arrive in person. However, because it is time-consuming, it is only recommended if the issue is challenging to address online.

NexTraq’s contact hours are from Monday to Friday, between 7:30 AM and 6:00 PM EST. Clients can also visit the company offices or submit an online request on Saturday from 8:00 AM to 3:00 PM EST. For effective, focused responses, they must explain their problem in detail and provide any additional information the agent may need to resolve it.

The best option to submit your inquiries online is to complete the contact request form on the company's official website. To do so, visit the Contact Us page on the website and provide your full name, company name, phone number, email address, country, postal code, and other required details. Once done, submit it so NexTraq’s customer service can review the request and follow up to assist as soon as possible. The website also features links to stay connected with the company on social media platforms such as Facebook, LinkedIn, X, and YouTube.