Maple Grove, Minnesota
Not resolved
1.2
Details
3 comments

For the past six months or more I have been unable to open messages within the Nextdoor e-mails I receive. In addition, I cannot access any Nextdoor websites.

What do I need to do or what needs to be done to resolve this problem? This also happens when I attempt to log in on other Nextdoor web sites on the internet.

When I click on a message within all Nextdoor e-mails sent to me on Nextdoor or if I attempt to access a Nextdoor website I am sent to a page that reads as follows:

494 ERROR

The request could not be satisfied.

Bad request.

Generated by cloudfront (CloudFront)

Request ID: q8yiTUk7Yz4sVZFJ6IP3u75JOWc90pomxr-rw3KUwQD07zrEk25nLA==

I am at a loss as to what to do I have talked with my e-mail company Xfinity they advise there is no problem with my e-mail.

How do I resolve this problem? e-mail don1297@comcast.net

Reason of review: Poor customer service.

Nextdoor Pros: I could stay in touch with neighbors, Communication with others and keeping up to minute info, Idea that a neighborhood but share and be helpful.

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Anonymous
#1751172

Had the same problem with Edge and, after reading the above review, switched to IE and works fine. So maybe the problem is only with Edge?

Anonymous
#1742199

I have recently received the same 494 message trying to access Nextdoor emails. That is when I was using Edge as my browser.

I simply switched browse to Firefox when accessing Nextdoor and the problem went away.

I still use Edge for most everything else. art

Annelle
#1734460

I've been on this site for about 5 years with no troubles, but now when I go on and try to open a message to further read it, I am blocked by something known as "Cloudfront". What is this and why is this happening? I truly enjoyed keeping up with my neighbors, but now...…………...nothing.

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