NextDirect Phone Numbers and Emails

Customer Service:

  • +44 333 777 4577
  • +44 116 284 2000
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NextDirect Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call NextDirect is 443337774577. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday and Wednesday, while the shortest are on Friday and Tuesday.

  • People call NextDirect mainly because of request for information, refund, shipping and delivery.

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Contact Information

NextDirect Website:

NextDirect Help Center:

Corporate Office Address:

Next plc
Desford Road
Enderby, Leicester LE19 4AT
United Kingdom

Summary of NextDirect Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NextDirect?

Shipping and Delivery Question:

  • “The size not good”
  • “Item not arrived”
  • “My items have not been delivered”

Request for Information Question:

  • “Question about expedited shipping options”
  • “How much is shipping taxes to Uganda for an order worth 368$”

Account Question:

  • “Forgotten password”

Refund Question:

  • “Amount still not refunded”

Other Question:

  • “Late order”
  • “Query”
  • “Re order”
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