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Contact Nexi Customer Service

Nexi Phone Numbers and Emails

Toll-Free Number:

  • (800) 473-6896
    International Toll-Free From the USA
Call customer service
Send Message

Customer Service:

  • +3 902 349 8005
    #iosi (From Abroad)
  • +3 980 077 6644
    Black Card
  • +39 023 498 0213
    Black Card (From Abroad)
  • +3 980 030 1020
    CartaChiara prepaid
  • +39 043 274 4461
    CartaChiara prepaid (From Abroad)
  • +39 023 498 0022
    Customer Service Partner Banks
  • +39 023 498 0020
    From Abroad
  • +39 023 498 0027
    Individual and Corporate Card Requests (From Abroad)
  • +3 980 002 0169
    Insurance
  • +39 023 498 0136
    Insurance (From Abroad)
  • +3 980 015 1111
    iosi
  • +3 989 2033
    Nexi prepaid
  • +39 023 498 0129
    Nexi prepaid (From Abroad)
  • +3 980 055 6677
    Premium Credit Cards
  • +39 023 498 0028
    Premium Credit Cards (From Abroad)
  • +39 023 4881
    Switchboard
  • +3 980 099 3400
    The Toll-Free Card Activation
  • +39 023 498 0127
    The Toll-Free Card Activation (From Abroad Ring)
  • +3 980 002 4822
    Toll Free Individual and Corporate Card Requests
  • +3 980 015 1616
    Toll-Free From Italy

Nexi Emails:

Customer Service
Legal
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Nexi Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    80% phone 20% email
  • The best phone number to call Nexi is 8004736896. 75% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday and Wednesday, while the shortest are on Saturday. The average call time is 4 minutes.

  • People call Nexi mainly because of cards, account, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Nexi Website:

Nexi Help Center:

Corporate Office Address:

Nexi Payments SpA
Corso Sempione 55
Milano, Lombardy 20149
Italy

Nexi Rating Based on 2 Reviews

Rating details

1.0
more details
Website
Value for money
Privacy and Data Security
Customer service

Rating stats

Rating trend

Summary of Nexi Customer Service Calls

20 TOTAL
CALLS
03:31 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Nexi?

Payments and Charges Question:

  • “Fraud”
  • “For different amount”
  • “Nexi is denying my payments”

Cards Question:

  • “My card doesn't work”
  • “Card blocked no reason”

Account Question:

  • “Account access”
  • “Reset my password”

Refund Question:

  • “Refund for wrong date purchase to duomo Payment order number: M4PFD3334155fWydxp”

Product/ Service Question:

  • “Expire date”

Shipping and Delivery Question:

  • “Send tracking for credit card via email have not received any tracking”

Other Question:

  • “Cannot process paymeny”

Compare Nexi Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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