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Contact Nexa Customer Service

Nexa Phone Numbers and Emails

Toll-Free Number:

  • (888) 524-3799
Call customer service
Send Message

Customer Service:

  • (800) 408-3408
  • (602) 234-0111

Nexa Emails:

Customer Service
Legal
Privacy Inquiries
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How to Contact Nexa?

Most Popular Number:

(888) 524-3799
Total calls: 12 Last call: Jun 9, 2025
author avatar
PissedConsumer Reporter

The company has multiple telephone numbers you can use for a range of support inquiries. The first Nexa customer care number is (888) 524-3799. It’s mentioned on the company’s website. You can find it in the upper right corner as the main contact to refer to. It is also toll-free, which is very convenient. Another Nexa phone number to know is (800) 408-3408 as well as this contact (602) 234-0111. These two numbers can also be used to get in touch with Nexa support answering service and virtual receptionists.

If you want to contact Nexa customer service, there are other channels of communication besides the phone. Depending on your purpose, you can use the following email addresses: For general inquiries, apply to contact@nexaexperience.com. If you need support, write to support@nexaexperience.com. Suppose you encounter an issue and want to complain, then use this Nexa email: complaints@nexaexperience.com. In case of privacy and legal inquiries, write to the company at compliance@nexa.com. To communicate with the sales team, use this Nexa contact: team.sales@nexa.com. For media inquiries, refer to press@nexaexperience.com.

The Nexa website mentions the two key addresses you must know about. The first address is for the Nexa headquarters: NEXA Receptionists, LLC, 2001 W. Camelback Rd. #400, Phoenix, Arizona 85015, United States. Another Nexa address is the following: 3601 Calle Tecate, Camarillo, CA, 93012, United States. Additionally, the PissedConsumer team of researchers managed to find another location that is associated with the company but not explicitly mentioned on the website: 801 Barton Springs Rd., Austin, TX. 78704, United States.

The Nexa hours of operation are 24/7, including holidays. The company offers its clients round-the-clock answering services, virtual receptionists, appointment scheduling, and more. Considering that Nexa office hours are flexible, you are entitled to call, email, or use live chats whenever you please in case any issue has occurred. Whether you choose to visit the company or contact them via phone or email, you should always prepare the set of questions you have for customer care to ensure the effectiveness of your communication.

Nexa Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Nexa Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Nexa is 8885243799. 92% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday and Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • People call Nexa mainly because of activation/ cancellation, return/ replace, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Nexa Website:

Nexa Help Center:

Corporate Office Address:

NEXA Receptionists, LLC
2001 W. Camelback Rd. #400
Phoenix, Arizona 85015
United States

Other Info (opening hours):

Other Locations:

801 Barton Springs Rd.

Austin, TX

78704

United States


3601 Calle Tecate

Camarillo, CA

93012

United States

More contact details

Nexa Rating Based on 5 Reviews

Rating details

1.2
more details
Privacy and Data Security
Customer service
Website
Reliability

Rating stats

Rating trend

Summary of Nexa Customer Service Calls

13 TOTAL
CALLS
01:40 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Nexa?

Activation/ Cancellation Question:

  • “Cancel order#nx37594”
  • “To cancel order #nx37594”
  • “To cancel my order”

Shipping and Delivery Question:

  • “Never received package but I checked my email and it said that they delivered it on June 7th”

Return/ Replace Question:

  • Return info

Product/ Service Question:

  • “Complaints”

Other Question:

  • “Home equity”

Compare Nexa Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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