NewSouth Window Solutions - Bad installation, horrid service
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Paid 50K for all my windows and doors. The materials seem to be ok.
Installation is EXTREMELY subpar (I have pics to prove it). They sent the same person over and over, to solve the issues they themselves created. Failed inspection due to wrong installation procedure, non compliance with county code, doors with handles scratched, installed non-square, not closing properly, parts missing (i.e: plugs to cover screws). Broken seams, stucco used improperly (Came off at first pressure cleaning) Crew showed up at least 4 times, not counting scheduled inspection.
Last time I had to threaten with a lawsuit to have them come and fix inspection failing issues. I do not recommend at all
User's recommendation: look for alternatives.
Preferred solution: Product replaced, compensation/credit for over a year of runarounds.
NewSouth Window Solutions Pros: Product seems ok.
NewSouth Window Solutions Cons: Service, Commitment, Professionalism, Punctuality, Installation.
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