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Contact Newport Group Customer Service

Newport Group Phone Numbers and Emails

Toll-Free Number:

  • (844) 749-9981
Call customer service
Send Message

Customer Service:

  • (704) 324-3350
    Inquiries Outside the United States
  • (407) 333-2905
    Newport Securities Insurance Services
  • (800) 510-2050
    Newport’s Insurance Administration
  • (800) 569-4903
    Participants
  • (855) 751-2127
    Request a Proposal

Business Customer Service:

  • (877) 893-5426
    Plan Sponsors

Legal:

  • (844) 981-1392
    Privacy Inquiries

Newport Group Emails:

Legal
Privacy Inquiries
Media
Is this your business?

Newport Group Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    82% phone 18% email
  • The best phone number to call Newport Group is 8447499981. 83% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Friday and Sunday. The average call time is 1 minute.

  • People call Newport Group mainly because of request for information, product/ service, shipping and delivery.

View full overview ›

How to Contact Newport Group?

Most Popular Number:

(844) 749-9981
Total calls: 19 Last call: Jan 22, 2026

Clients with general queries and concerns can reach the company agent via the toll-free number, 1-844-749-9981, between business hours. The Newport Group phone number 1-704-324-3350 is active for those consulting from outside the United States. To learn about security insurance services, use 1-407-333-2905 to call or message. Users seeking to reach the company’s insurance administration office can dial 1-800-510-2050 for efficient assistance. Newport Group’s contact number, 1-800-569-4903, is specified for participant inquiries. Those requesting a proposal can consult the agent at 1-855-751-2127 between business hours. To contact business customer service for plan sponsors, 1-877-893-5426 is the helpline. Lastly, clients with legal and privacy inquiries can contact the relevant department at 1-844-981-1392. Calling Newport Group customer service during operational hours ensures efficient assistance with issues and inquiries and is best for urgent matters.

Clients can choose one of the two published emails to relay their queries and concerns. The Newport Group email privacy@ascensus.com is for legal and privacy inquiries. Those seeking to consult the media agent for relevant matters can write to media@ascensus.com between business hours. Emailing the company representative is best for issues requiring additional context or proof to be supported. Consumers requesting customer service with general matters can submit a request via the Newport Group app or consider other online alternatives for consultation.

Customers with critical and sensitive issues can consult the company headquarters directly for help. The address is Newport Group, Inc., 200 Dryden Road, Dresher, Pennsylvania 19025, United States. Newport Group also has an office in Florida at 300 Primera Blvd, Suite 200, Lake Mary, FL 32746, for users in the respective region to consult. Users considering an in-person consultation must arrive at the Newport Group address on weekdays between 8:00 AM and 8:00 PM ET. That will ensure efficient assistance and an exceptional customer experience.

Various methods exist to reach the company agent via the Newport Group website. To explore those, users can click Contact on its homepage. The best option is to send an online message to the customer care team. To do so, enter your Newport Group login credentials to sign in to your retirement plan accounts and click Support on the homepage. Next, choose Click Here to send an online message to the company agent. Users with general queries can also benefit from the FAQs on the same page. Those seeking personalized assistance without logging into the retirement plan account can call the participant service center using one of the published helplines. Choosing the correct Newport Group phone number and contacting between the specified customer service hours will ensure efficient assistance.

PissedConsumer Club

Contact Information

Newport Group Website:

Newport Group Help Center:

Corporate Office Address:

Newport Group, Inc.
200 Dryden Road
Dresher, Pennsylvania 19025
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 8:00pm ET


Other Location:

Newport Group Securities, Inc.

300 Primera Blvd, Suite 200,

Lake Mary, FL 32746

More contact details

Newport Group Rating Based on 5 Reviews

Rating details

3.4
more details
Diversity of Products or Services
Customer service
Product or Service Quality
Reliability

Rating stats

Rating trend

Summary of Newport Group Customer Service Calls

23 TOTAL
CALLS
01:10 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Newport Group?

Request for Information Question:

  • “Check status on distribution”
  • “Request service”
  • “To check and see how much I can get out of it”

Product/ Service Question:

  • “Withdraw”
  • “Loan ll”
  • “Loan”

Shipping and Delivery Question:

  • “Rec’d mail at wrong address need resent”

Employment Question:

  • “401k”

Other Question:

  • “Never hear from you”
  • “The Estate of Robin P Blake”
  • “Need all my money”

Compare Newport Group Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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