Newegg - Refurbished computer broken and cannot return
1 comment
Purchased a refurbished computer on August 17, 2016 for $195. At startup it said battery low. Now it will not boot up at all. Geek tech tried a new battery, did not work. He said the motherboard was bad and it would be about $150 - $200 to repair. Newegg will not take it back as it is pass the 30 day policy. What a company.
I believed that Newegg had a good reputation and having purchased a refurbished computer last year from them, I thought it would be a good deal to purchase the second one. My mistake.
NEVER AGAIN!!!!!
JIM
Reason of review: Damaged or defective.
Location: Portland, Oregon
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Hello Jim,
Thank you for posting this. We're sorry to hear about the refurbished computer and we'd like to see what options are available for us to help resolve this going forward.
Would you mind emailing us at wecare@newegg.com with your order#?
Thank you and we look forward to hearing from you!
Newegg Service - William