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Contact New York Yankees Customer Service

New York Yankees Phone Numbers and Emails

Toll-Free Number:

  • (877) 469-9849
    Individual Game Tickets
Call customer service
Send Message

Customer Service:

  • (718) 579-4510
    Disabled Services
  • (718) 579-4595
    Disabled Services (TTY)
  • (718) 579-4413
    Lost and Found
  • (888) 652-7467
    MLB Advanced Media, L.P.
  • (646) 977-8325
    NYY Steak Yankee Stadium
  • (718) 579-4464
    Video Board Messages
  • (646) 977-8687
    Yankee Stadium Tours
  • (646) 977-8777
    Yankees Team Store
  • (212) 926-5337
  • (646) 977-8000

Accessibility:

  • (512) 434-1542
    International Customers
  • (866) 239-1284

Events/ Guest Relations:

  • (646) 977-8400
    Non-Baseball Events

Legal:

  • (212) 931-7800
  • (646) 495-4091

Sales/ Reservations:

  • (800) 943-4327
    Individual Game Tickets (TTY)
  • (646) 977-8900
    Luxury, Party and Club Suites

New York Yankees Emails:

Accessibility
Business Customer Service
Corporate Partnership
Customer Service
Closed Captioning, Disabled Services, Ticket Office, Video Board Messages, Yankee Stadium Tours
Events/ Guest Relations
Non-Baseball Events
Legal
Privacy Inquiries
Media
Sales/ Reservations
Group Sales, Premium, Season Ticket Sales and Service
customerservice@mlb.com
MLB Advanced Media, L.P.
suites@yankees.com
Luxury, Party and Club Suites
Is this your business?

How to Contact New York Yankees?

Most Popular Number:

(877) 469-9849
Individual Game Tickets
Total calls: 29 Issue resolved: 1 Last call: Jun 10, 2025
author avatar
PissedConsumer Reporter

The customer care team handles different issues and concerns via multiple helplines. Clients inquiring about individual game tickets can dial the toll-free number, 1-877-469-9849, for efficient assistance. To discuss a concern regarding disabled service, call New York Yankees customer service at 1-718-579-4510 between business hours. The helpline, 1-718-579-4595, is active to contact the teletypewriter for similar purposes. Users seeking to report lost and found cases can call or message 1-718-579-4413 during office times. For MLB advanced media inquiries, 1-888-652-7467 is the contact number. The customer support team is also available at the Steak Yankee Stadium. To consult them via phone, dial 1-646-977-8325. For queries about video board messages, use 1-718-579-4464 to call or message. Consumers intending to learn about Yankee’s stadium tours can contact the respective agent at 1-646-977-8687. To request information about the company stores, 1-646-977-8777 is the helpline. The New York Yankees phone numbers 1-212-926-5337 and 1-646-977-8000 are also active for similar purposes. International customers with accessibility concerns can contact 1-512-434-1542 or 1-866-239-1284 for efficient assistance. For information about events and guest relations, 1-646-977-8400 is the phone number. Those consulting the legal department for relevant issues and concerns can use 1-212-931-7800 or 1-646-495-4091 to call or message between business hours. The number 1-800-943-4327 is active to contact the teletypewriter for sales and reservations of individual game tickets. For luxury, party, and club suites, 1-646-977-8900 is the helpline. To receive an efficient response when calling, use the number for the relevant department and reach out between business hours.

Like the published helplines, the company has provided multiple emails to consult for different matters. Users reaching out for accessibility concerns can write to access@website.mlb.com. For corporate partnership inquiries, contact business customer service at sponsorship@yankees.com. Clients with concerns regarding closed captioning can email New York Yankees customer service at csresponse@mlb.com. For disabled services, disabledservices@yankees.com is the email address. Those with MLB advanced media inquiries can use the email customerservice@mlb.com to write to the respective agent. The company has also published the email tickets@yankees.com, which allows you to contact the ticket office for queries and concerns. To inquire about video board messages, submit a request to scoreboard@yankees.com between business hours. Customers with issues concerning Yankee’s stadium tours can email tours@yankees.com. The email customerservice@yankees.com has also been published for similar purposes. For non-baseball events and guest relations, email events@yankees.com. To contact the department for privacy inquiries, dataprivacy@mlb.com is the New York Yankees email. Users with other legal issues can write to legal@website.mlb.com. Clients can also contact the media department for relevant matters at publicrelations@mlb.com. Those with issues regarding group sales and reservations can reach out via groups@yankees.com. To avail of premium offers or request relevant information, write to premium@yankees.com during operational hours. The email seasontickets@yankees.com is for season ticket sales and service. Lastly, those with questions or queries about luxury, party, and club suites can contact the relevant agent at suites@yankees.com. After reviewing the request, the customer care team will respond within a few hours or days.

New York Yankees is in the United States at Yankee Stadium, 1 E. 161st St., Bronx, New York 10451. Visiting this address is best for critical and complex matters that are difficult to resolve online. To do so, one must make an appointment in the relevant department for convenience. Those unable to arrive in person can also send a letter to the New York Yankees address for safe communication and better solutions to their problems. The company also has a branch in Florida at George M. Steinbrenner Field, 1 Steinbrenner Dr., Tampa, FL 33614, for users in the respective region to consult for general matters. If the issue is legal or sensitive, it is better to contact the privacy administrator at 1271 Avenue of the Americas, New York, NY 10020, for help.

For online assistance with issues and inquiries, visit the Contact Us page on the New York Yankees website for detailed information about various aspects. Those include system requirements, blackout information, accounting, billing, troubleshooting, password reset, accessibility, and different company policies. Users with general queries can benefit from that information and resolve their problems through self-assistance. If the issue is specific or technical, use one of the published helplines, emails, and mailing addresses to contact New York Yankees customer service. Registered clients can also seek personalized assistance through the website by signing into their New York Yankees account. Those new to the platform can create an account for a better experience.

New York Yankees Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • New York Yankees Customer Service is rated at 2.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    55% phone 45% email
  • The best phone number to call New York Yankees is 8774699849. 71% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday and Monday. The average call time is 1 minute.

  • Be prepared for the call as New York Yankees may ask you for the following information to identify you as a customer: email or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

New York Yankees Website:

New York Yankees Help Center:

Corporate Office Address:

New York Yankees
Yankee Stadium, 1 E. 161st St.
Bronx, New York 10451
United States

Other Info (opening hours):

Other Location:

George M. Steinbrenner Field

1 Steinbrenner Dr.

Tampa, FL 33614


MLB Advanced Media, L.P.

Privacy Administrator

1271 Avenue of the Americas

New York, NY 10020

More contact details

Fax:

+1(718) 992-9545

New York Yankees Rating Based on 9 Reviews

Rating details

2.8
more details
Website
Billing Practices
Discounts and Special Offers
Customer service

Rating stats

Rating trend

Summary of New York Yankees Customer Service Calls

41 TOTAL
CALLS
00:18 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call New York Yankees?

Product/ Service Question:

  • “Accessing tickets”
  • “Is today's game cancelled”
  • “I had tickets to Saturday's game that was postponed. And I was not able to use them on Sunday.”

Request for Information Question:

  • “I want to know if I can buy 5 tickets with the game to be determined later”
  • “Request for recognition of a life-long NY Yankee supporter who just passed sway”

Account Question:

  • “Barcodes for resale”

Return/ Replace Question:

  • “Cannot exchange tickets online option to click on it is gray and we’ll not allow me to select an option”

Payments and Charges Question:

  • “I have been charged three times for the same order”

Other Question:

  • “Aggravated harassment”
  • “Like to receive Yankees fan pack”
  • “Program issue”

Compare New York Yankees Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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