Contact New York State Department of Financial Services Customer Service
New York State Department of Financial Services Phone Numbers and Emails
Toll-Free Number:
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(800) 342-3736
Customer Service:
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(800) 400-8882External Appeal
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(212) 480-6400Licensing Questions
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(518) 474-6600Licensing Questions
New York State Department of Financial Services Emails:
Accessibility
ADA Coordinator
Customer Service
Community Reinvestment Act Comments, External Appeal, Request Records, Weekly Bulletin Comments
General Info
American Arbitration Association, FOIL Appeals Officer, Licensing Questions
Contact Information
New York State Department of Financial Services Website:
New York State Department of Financial Services Help Center:
Corporate Office Address:
New York State Department of Financial Services
1 State St.
New York,
New York
10004-1511
United States
Other Info (opening hours):
DFS Hotline Hours:
Monday - Friday: 8:30AM-4:30PM
Other Locations:
Albany
One Commerce Plaza, Suite 1715
Albany, NY 12257
Buffalo
535 Washington St., Ste 305
Buffalo, New York 14203
Garden City
1399 Franklin Ave., Ste 203
Garden City, NY 11530
Oneonta
28 Hill St., Room 210
Oneonta, NY 13820
Syracuse
333 East Washington St.
Syracuse, NY 13202
Fax:
+1 212-709-1655
Summary of New York State Department of Financial Services Customer Service Calls
12
TOTAL
CALLS
CALLS
01:04
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call New York State Department of Financial Services?
Product/ Service Question:
- “I had paid money to do insulation and siding on my house with (rehab associates company) work never got started and they were asking for more money and someone to qualify for credit, over a year ago”
Staff Question:
- “Mortgage servicer not following COVID-19 policies”
Other Question:
- “Jh”
- “JN”
- “Statment”
New York State Department of Financial Services