New York City Housing Authority Phone Numbers and Emails

Customer Service Number:

  • (212) 776-5048
Send Message

Customer Service:

  • (718) 409-8626
    Borough Management Office for Public Housing (Bronx)
  • (718) 491-6967
    Borough Management Office for Public Housing (Brooklyn)
  • (917) 206-3500
    Borough Management Office for Public Housing (Manhattan)
  • (718) 553-4700
    Borough Management Office for Public Housing (Queens/Staten Island)
  • (212) 306-8680
    FOIL Unit
  • (718) 707-7771
  • (212) 306-3000

New York City Housing Authority Emails:

Customer Service
NYCHA Journal
Legal
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New York City Housing Authority Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    50% phone 50% email
  • The best email to contact New York City Housing Authority is serviceecf@nycha.nyc.gov. 50% of customers use this email address to address their issues and concerns.

  • The best phone number to call New York City Housing Authority is 2127765048. 38% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Monday.

View full overview ›

How to Contact New York City Housing Authority Customer Service?

Most Popular Number:

(212) 776-5048

To contact New York City Housing Authority customer service, dial this phone number: 212-504-4115. If you need to call Mayor Eric Adams directly to discuss with him a question about the facilities of a metropolis, available job offers, or other issues, use the following housing organization contact 311. If you are outside New York, dial 212-NEW-YORK. Have you suddenly experienced a gas leak or other emergency? Immediately ask for help at this telephone number: 911. In order to communicate with one of the key members of Mayor Eric Adams's Administration, for example, the Borough President of Bronx, find him in the “Contact NYC Government” section of the official organization website.

There are two options for sending your letter to the organization email. In the first case, click on the “Contact NYC Government” section in the bottom menu of the official NYCHA site. When the page with company contacts opens, click on the icon with the image of an envelope. You’ll be automatically redirected to the Outlook program, from where you can send a letter with your request. If you need to write to the mayor, click on the “Contact Mayor Eric Adams” hyperlink in the same section, select “Send Online Message” on the button on this page, and fill out a special form.

The public housing authority has two central offices. The first primary one is located at the organization's address: New York City Housing Authority, 250 Broadway, New York, NY 10007, United States. The second office is at 90 Church St., New York, NY 10007, United States. Use one of these addresses for sending letters, documents, or other business-related correspondence. If you need to send your papers, written questions, or proposals about the housing stock of New York to Mayor Eric Adams, use the following address: City Hall, New York, NY 10007.

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Contact Information

New York City Housing Authority Website:

New York City Housing Authority Help Center:

Corporate Office Address:

New York City Housing Authority
250 Broadway
New York, New York 10007
United States

Other Info (opening hours):

Other Location:

90 Church St.,

New York, NY 10007

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New York City Housing Authority Rating Based on 2 Reviews

Rating details

1.0
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Customer service
Value for money
Diversity of Products or Services
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Summary of New York City Housing Authority Customer Service Calls

8 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call New York City Housing Authority?

Product/ Service Question:

  • “Not heat for 6 days stil they say that they working on it but not problem resolve I made tickets call housing office and not explanation of what real problem is not answer at all .. I put tickets and they only do is not asking and drop tickets”
  • “Trying to access ess”

Activation/ Cancellation Question:

  • “I need the recertification package papers mailed to me to fill out for the upcoming year to renew my lease I dnt have no access to a computer to do it online I will fill it out manually”

Payments and Charges Question:

  • “Rent payment”

Other Question:

  • “HRA Security Voucher”
  • “Noise complaint”

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