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Contact New U LIfe Customer Service

New U LIfe Phone Numbers and Emails

Toll-Free Number:

  • (844) 510-6398
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Customer Service:

  • (925) 274-5000

New U LIfe Emails:

Customer Service
General Info
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How to Contact New U LIfe?

Most Popular Number:

(844) 510-6398
Total calls: 36 Issues resolved: 2 Last call: Jan 30, 2025
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PissedConsumer Reporter

New U Life customer support phone number is (844) 510-6398. Customers can call this line to learn more about the company and its products, manage their orders or resolve issues with shipping and payment, ask questions about the membership, and address other consumer inquiries. Please note that the busiest day of the week with the longest wait times is Wednesday.

If you prefer addressing consumer inquiries via email, send your message to support@newulife.com. New U Life email for general inquiries is info@newulife.com. Customers who prefer informal communications can message New U Life support on Facebook, LinkedIn, Instagram, or X.

The corporate headquarters is based in Utah. New U Life address is 3098 Executive Pkwy, Suite 320, Lehi, Utah 84043, United States. Along with its head office in the US, the company has offices in Hong Kong, Taiwan, Netherlands, Belgium, and other countries.

New U Life support phone lines are open on weekdays from 6 am to 6 pm PST. The support services are available in English, Mandarin, Cantonese, and Spanish languages. Public holidays may affect the usual support hours, and the customer care team may be off on major holidays. You can contact the company beforehand to learn if the schedule will be changed during the holiday season.

Currently, the New U Life website doesn’t have an online form. Customers also can’t get in touch with support representatives via live chat. However, the “Contact” page of the website has all the necessary information to address any kind of inquiry and issue.

New U LIfe Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call New U LIfe is 8445106398. 77% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday.

  • People call New U LIfe mainly because of activation/ cancellation, account, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

New U LIfe Website:

New U LIfe Help Center:

Corporate Office Address:

New U Life Limited
3098 Executive Pkwy, Suite 320
Lehi, Utah 84043
United States

Other Info (opening hours):

Locations:

United States

2623 Pleasant Hill Rd,

Pleasant Hill,

California 94523


Hong Kong

Unit 1414, 14th Floor,

Lippo Sun Plaza,

28 Canton Road,

Kowloon,

Hong Kong


Taiwan

5F., No.207, Dunhua N. Rd.,

Songshan Dist.,

Taipei City 105


Hours:

Monday - Friday: 9:00am - 6:00pm

More contact details

New U LIfe Rating Based on 4 Reviews

Rating details

1.4
more details
Website
Value for money
Exchange, Refund and Cancellation Policy
Customer service

Rating stats

Rating trend

Summary of New U LIfe Customer Service Calls

47 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call New U LIfe?

Activation/ Cancellation Question:

  • “Reactivate my account”
  • “Cancel order”
  • “Unsubscribe”

Account Question:

  • “Reactive my account”
  • “Forgot id”
  • “Can't get In to acct”

Shipping and Delivery Question:

  • “My package was not delivered”
  • “They sent me an empty box of of the Soma derm gel, and said I would receive another one, but have not received it yet. My address is 7315 San Salvadroe Drive, Port Richey, Florida 34668”
  • “Problem with shipments”

Product/ Service Question:

  • “Damaged product”
  • “Want to see if my product was returned”

Request for Information Question:

  • “Question regarding return”
  • “Checking on order”

Payments and Charges Question:

  • “More than 1000 debit from my account”
  • “1000 debit from my account”

Return/ Replace Question:

  • “Want to see if my product was returned”

Staff Question:

  • “Need to speak to customer service. Wife is extremely I'll and things have changed”

Other Question:

  • “Bad bottle of somaderm”
  • “Orderimg”
  • “New customer”

Compare New U LIfe Customer Service To

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