Contact New Penn Customer Service

New Penn customer service is available at customerservice@newpenn.com to handle individual queries and concerns. The email address npcustsrv@newpenn.com is also specified for issues and inquiries from the New Penn Trucking company. Individuals can also write to customer.care@myyellow.com to request assistance from the company agent. For efficient response, include your nine-digit pro number in your correspondence and email between office hours. People who want to discuss a sensitive matter with the company agent can also send a letter or visit the York Penn Station address in person.

New Penn's head office is at 10990 Roe Avenue, Overland Park, Kansas 66211, United States. For issues that are too critical to be resolved via call or email, it is recommended that customers visit the New Penn terminal locations. Customers with serious complaints or issues can also arrive at the company office for a detailed discussion with the business representative, which would ensure an effective and long-term solution to their concerns.