Lawrence, Kansas
0 comments
Not resolved

We had the back roof line of our house redone after some leaking through the ceiling.Very slow to get on their schedule and I had to call repeatedly to get the work done.

After the roof work was done we wanted our ceiling repainted and the kid they sent was rude and disrespectful. Later we were having more leaks in another part of the roof (which we had told New Era about but they refused to address). I finally called another company who sent someone.

They discovered that New Era had not finished the original job and had left regular shingles, not ridge line shingles, across our ridge line.When confronted they continued to lie about it.

I didn't like: Entire experience.

Review #881124 is a subjective opinion of a user.

1.8
Product or Service Quality
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Customer service
Price Affordability
Warranty
Value for money
Advertised vs Delivered
Reliability
Turnaround Time
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Deliver product or service ordered

Had an Experience with New Era Roofing ?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Paradise Home Improvement - Horrible Paradise Home Improvement "The sales person lied about where the windows where coming from. The windows are not even installed properly, parts are not even attached to the house so they remain in..." Read more THANK YOU RHINO SHIELD OF JACKSONVILLE FOR SATISFYING MY COMPLAINT Rhino Shield of Jacksonville "I am writing this as a review of the work that was conducted on my home last month from Rhino Shield of Jacksonville, Fl. Several months ago, my blood pressure..." Read more Lennar - Empty Promises and Rating their Quality of homes higher than actuality Lennar "BEWARE - what you see in the model home is the quality that you will get. Model homes are built in 2 months tops, rushed and hurried with..." Read more Mcc And Associates - Nar Mac Construction Company Inc 2500 Sq Ft Dental Office Review Mcc And Associates "Nar Mar Construction Company, Inc - Formerly McAnally Construction Company and MCC & Associates Inc. of Rockwall, TX owned by Shannon McAnally, Megan McAnally, John McAnally, Keith McAnally, Cindy McAnally,..." Read more Best Buy - Fraud company Best Buy "I ordered 1 iphone 7 plus 128 gb. Shop kepper by mistake shipped 3 iphone and 1 samsung 64gb 7edge .now he forced me to pay for all of them.I..." Read more Morgan Properties - BAND FFOM PROPERTY CONT.... Morgan Properties "Here are some more text and emails from April 28 a text and email about my property; Also on May 1-5! I have more that goes in between these days..." Read more Techrabbit - No customer support and false promises. Techrabbit "CNET Cheapskate presented TechRabbit's offer for a refurbished Parrot Bebop Drone on May 8, 2017. I commented/posted about the many mediocre/poor reviews they get, and the customer complaints about the..." Read more Trugreen - I gave true green another shot at my lawn ... Trugreen "To see if they could help with my weeds and bugs. As always , they fail. You need to get on your hands and knees and pull the weeds out..." Read more