Contact New Era Life Insurance Customer Service

To email New Era Life Insurance customer service, use one of the following options that best suits your purpose. Those inquiring about annuities can contact the respective agent at annuity@neweralife.com. For dental insurance, email marketingu65@neweralife.com during business hours. Clients with queries about life insurance policies can contact home@neweralife.com. Lastly, customerservice@neweralife.com is available to request general information about the U65 Health Plan. Emailing is ideal for those who prefer written communication over calling. However, its responses can get delayed during periods of high request volume, making it less suitable in urgent cases.

Clients seeking to consult the company headquarters directly can either send a letter or arrive in person for assistance from the customer care team. Those who prefer an in-person consultation can visit New Era Life Insurance at 11720 Katy Freeway, Suite 1700, Houston, Texas 77079, United States during operational hours. In contrast, consumers seeking to send written correspondence to the corporate office can do so at P.O. Box 4884, Houston, TX 77210-4884. To ensure better service, they must also share additional details and supporting evidence along with their claim.

To connect with the user support team online, visit the company's official website and click Contact Us on the menu bar. That will direct you to a new page with helplines and email addresses specified for health plan members, supplement members, and annuity contract holders. Keeping operational hours in mind, they can reach New Era Life Insurance’s customer service team in the relevant department using the option below that best suits their needs. Those who have followed the company on Facebook or Instagram can also send direct messages on these platforms for assistance during business hours.