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Contact New Chapter Customer Service

New Chapter Phone Numbers and Emails

Toll-Free Number:

  • (888) 874-4461
    Any Product Questions and Concerns
Call customer service

Customer Service:

  • (855) 251-8511
    Refund
  • (800) 543-7279
    Retailers or Consumers with Order Inquiries or Newchapter.com Questions

New Chapter Email:

Customer Service
Send Message
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New Chapter Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call New Chapter is 8888744461. 74% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Saturday.

  • People call New Chapter mainly because of activation/ cancellation, product/ service and refund.

View full overview ›
PissedConsumer Club

Contact Information

New Chapter Website:

New Chapter Help Center:

Corporate Office Address:

New Chapter, Inc.
90 Technology Drive
Brattleboro, Vermont 05301
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am EST - 8:00pm EST

More contact details

Fax:

+1 (888) 488‑6620

New Chapter Rating Based on 3 Reviews

Rating details

1.9
more details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Customer service
Price Affordability

Rating stats

Rating trend

Summary of New Chapter Customer Service Calls

23 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call New Chapter?

Product/ Service Question:

  • “Order new product”
  • “Stop sending product”

Activation/ Cancellation Question:

  • “To cancel subscription please”
  • “To cancel subscription”

Cards Question:

  • “Re new card”

Refund Question:

  • “Get refund”

Request for Information Question:

  • “Check on order that was returned to you”

Other Question:

  • “Order 2 items”
  • “Purchase”
  • “Suscription”

About

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