Contact New Chapter Customer Service
How to Reach a Person at New Chapter
Verified Contact Information
Toll-Free Number:
-
1-888-874-4461Any Product Questions and Concerns
Customer Service:
-
1-855-251-8511Refund
-
1-800-543-7279Retailers or Consumers with Order Inquiries or Newchapter.com Questions
Customer Service:
info@newchapter.com
New Chapter Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular New Chapter Phone Number
1 (888) 874-4461
Most Popular New Chapter Email Address
info@newchapter.com
Issue Resolution Rate
Low (36% reported full resolution)
Contact Method Distribution
95% phone, 5% email
Common Reasons for Contact
Product/ service, activation/ cancellation and request for information
New Chapter Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular New Chapter Phone Number | 1 (888) 874-4461 |
| Most Popular New Chapter Email Address | info@newchapter.com |
| Issue Resolution Rate | Low (36% reported full resolution) |
| Contact Method Distribution | 95% phone, 5% email |
| Common Reasons for Contact | Product/ service, activation/ cancellation and request for information |
Contact Information
New Chapter Website:
New Chapter Help Center:
Corporate Office Address:
New Chapter, Inc.
90 Technology Drive
Brattleboro,
Vermont
05301
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am EST - 8:00pm EST
Fax:
+1 (888) 488‑6620
Summary of New Chapter Customer Service Calls
35
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
36%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call New Chapter?
Product/ Service Question:
- “Product question”
- “Order new product”
- “Purchase”
Activation/ Cancellation Question:
- “To cancel Future shipments”
- “To cancel subscription please”
- “To cancel subscription”
Request for Information Question:
- “Information”
- “Checking to see if a paid partnership opportunity is legit”
- “Check on order that was returned to you”
Website/ Application Question:
- “*** site, can't enter info. Complete ***”
Cards Question:
- “Re new card”
Account Question:
- “My rewards aren't on my next order”
Refund Question:
- “Get refund”
Other Question:
- “Vitamins”
- “When is vitamin c complex be available again?”
- “Estimated time for Vitamin c complex to be available”
About
Compare New Chapter Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
New Chapter