New Balance designs for 6 mth lifespan

25 of 113 New Balance reviews

Had a pr of Abyss boots that I had stored for later use.The third time I put them on they start to disintegrate.

Upper was peeling and falling apart. Contacted NB by email and was told 'generally speaking' that 'optimal performance' was within 6mths from purchase and that from my pictures needed to replace my boots because the uppers were flaking. They said that after that period of time the material and adhesives basically stop working.

They design their product to start decaying within 6 months (of purchase) if you wear them or not.Other manufactures I have owned and stored do not do this the third time you wear the boot.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Staff
Value for money
Warranty
Product or Service Quality
Customer service
Price Affordability
More

  • What I liked
    • Answered email promptly
  • What I disliked
    • Designed for 6 mth lifespan

Reason of review:
Bad quality
Preferred solution:
replace or provide discount equal to my cost.
Monetary loss:
$120
Product or service
New Balance Abyss
Review category
Footwear and Clothing
review #906364

Author wants to be contacted by the company. Learn more

Had an experience with New Balance? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
25 of 113 New Balance reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

 
×
You were reading a complaint about New Balance.
Filing a new complaint about
×