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Contact NetFlights Customer Service

NetFlights Phone Numbers and Emails

  • +44 203 504 7558

Customer Service:

  • +44 800 054 6824
    Assistance (Unavoidable and Extraordinary Circumstances)
  • +44 177 255 0185
    Assistance (Unavoidable and Extraordinary Circumstances) Out of Hours Emergencies Only
  • +44 800 093 4660
    For Urgent Assistance
  • +44 203 139 7596
    Pricing
  • +44 776 764 7948
    WhatsApp
  • +44 203 468 7533
  • +44 177 238 6387

Claims:

  • +44 333 103 6350

Sales/ Reservations:

  • +44 203 627 8228
    Offline Bookings
  • +44 177 238 6367
    Online Bookings
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NetFlights Emails:

Claims
Customer Service
Assistance (Unavoidable and Extraordinary Circumstances), Emergency Customer Support
Sales/ Reservations
Technical Support
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NetFlights Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    70% phone 30% email
  • The best phone number to call NetFlights is 448000546824. 54% of consumers used this number to address their issues and concerns.

  • The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Thursday.

  • Be prepared for the call as NetFlights may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or address or zip code.

View full overview ›

How to Contact NetFlights Customer Service?

How to Contact NetFlights Customer Service?

Netflights offers various phone numbers where you can contact its customer service team. Customers can dial the Netflights phone number, +44-800-054-6824, for assistance regarding unavoidable and extraordinary circumstances. Similarly, if you require assistance outside of regular hours, call the Netflights customer service team at +44-177-255-0185. For urgent help, the dedicated Netflights contact number is +44-800-093-4660. Whether it is booking management, payment issues, or technical support, using the Netflights phone number is an excellent approach to contacting the customer service team.

Customers can also email the Netflights customer service team - the company offers multiple email addresses to contact specific departments. For particular customer service-related issues like cancellation, amendment in already existing bookings, and getting detailed information on specific tour packages, send your message to customerservices@netflights.com. For emergency issues like accommodation issues while traveling, missing tickets, and lost or stolen issues, contact the Netflights customer service team at urgentcustomerservices@netflights.com. Similarly, you can send your details to netflightsreservations@netflights.com to make a new booking and reservation.

Currently, there is no NetFlights app for clients to use. However, other ways exist to communicate with the support team and get the necessary support. There is plenty of updated information on netflights.com for individuals. Additionally, there is always an alternative to dial one of the published phone numbers and speak to a representative during business hours. There is also an option to write an email. However, it should be considered that the former gets you a quicker response than sending an email.

If you need assistance from Netflights, their customer service team, and reservation department are available during Netflights opening times. Both departments operate from Monday to Friday between 9 AM and 6 PM and on Saturdays from 9 AM to 5 PM. Please note that the Netflights customer service team will not be available on Sundays. During the Netflights opening times, you can contact the customer service team for assistance regarding booking your flights, making changes to existing reservations, or any other inquiries related to your travel plan.

PissedConsumer Club

Contact Information

NetFlights Website:

NetFlights Help Center:

Corporate Office Address:

NetFlights
Lancaster House, Centurion Way
Leyland, Lancashire PR26 6TX
United Kingdom

Other Info (opening hours):

Customer Service Hours:

Monday - Saturday: 9:00AM-5:30PM

Sunday: Closed

More contact details

NetFlights Rating Based on 2 Reviews

Rating details

3.3
more details
Customer service
Product or Service Quality
Price Affordability
Additional Fees

Rating stats

Rating trend

How Good is NetFlights's Customer Service?

Jakson Zen
Jakson Zen
Feels Disappointed | Mar 20, 2024

Booking BND 2145**** my husband mistakenly booked for April 24th to 30th, 2024, instead of July 24th to 30th, 2024, at 23:31 last night. Realizing the error, I contacted Paige at 11 am SA time to rectify the dates.
The quote for the modification shocked me, it was double the original cost. This increase is beyond our budget, compelling us to cancel the booking due to excessive additional expenses.
We await British Airways' processing of the refund; the amount and timeframe remain uncertain. I express my dissatisfaction with this situation, understanding that some additional charges may apply for the change, but doubling the price is unjustifiable.
Please review and provide a more reasonable price for the adjustment. Your attention to this matter is appreciated, and I anticipate a resolution.

Read full quote
Sadiyah M
Sadiyah M
Feels Disappointed | Aug 29, 2023

A booking, with payment, was made but only 4 days later I was informed that the seats could not be secured at the price booked and that I should either add on quite a huge amount or request a full refund. Now my money has been stuck all this time, not allowing me to book another flight at a better rate meanwhile.

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Summary of NetFlights Customer Service Calls

39 TOTAL
CALLS
00:00 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NetFlights?

Return/ Replace Question:

  • “Date change”
  • “Flight change”
  • “Change of flights”

Shipping and Delivery Question:

  • “A package”
  • “Have not received documents”
  • “Haven't gott my infertility”

Request for Information Question:

  • “Urgent assistance regarding flight tickets”
  • “Urgent assistance regarding flight ticketsmn”

Activation/ Cancellation Question:

  • “Aer Lingus cancelled flight”
  • “Flight cancellation”

Product/ Service Question:

  • “I booked the air Fance tickets but my name not in system.”
  • “Stuck in airport”

Staff Question:

  • “Unable to get customer services on multiple tries”

Other Question:

  • “Booking BND 21459673 to revise my booking date”
  • “Copy of my e-ticket”
  • “Emergency”

Compare NetFlights Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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