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Contact Net2Phone Customer Service

How to Reach a Person at Net2Phone

Verified Contact Information

Toll-Free Number:

  • 1-866-978-8260
Call Now
Send Message

Customer Service:

cancel@net2phone.com
support@net2phone.com

Sales/ Reservations:

sales@net2phone.com

Net2Phone Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Net2Phone Phone Number
1 (866) 978-8260
Most Popular Net2Phone Email Address
support@net2phone.com
Issue Resolution Rate
Medium (50% reported full resolution)
Contact Method Distribution
83% phone, 17% email
Common Reasons for Contact
Payments and charges
View full overview

How to Contact Net2Phone Customer Service?

Most Popular Number:

(866) 978-8260

Net2Phone Customer Service extends a helpline catering to users in need of swift aid. Dial the toll-free number (866) 978-8260 to connect with Net2Phone's customer service team. This line remains accessible for inquiries related to services, issue reporting, or any other assistance required. Be mindful that the support's availability may fluctuate in alignment with your local time zone.

The dedication of Net2Phone's customer service team lies in ensuring timely responses to all hotline calls. Nevertheless, the precise waiting duration hinges on the ongoing call volume they handle. To expedite assistance, it's advisable to place calls during periods of reduced demand.

Opting for written correspondence, Net2Phone App provides a customer service email avenue: cancel@net2phone.com. This email platform facilitates the articulation of concerns, inquiries, or distinct solicitations by clients.

Nevertheless, it's imperative to acknowledge that, despite the email medium accommodating detailed queries, the turnaround time for responses may surpass that of telephonic interactions. Consequently, when confronted with pressing issues, resorting to the hotline might prove more expedient.

To access Net2Phone Support through their website, adhere to these instructions:
1. Go to the authorized Net2Phone website.
2. Descend to the base of the homepage and locate the 'Support' link.
3. Select the 'Support' link to be directed to the customer support section.
4. Within this section, diverse alternatives such as live chat, email, and phone are presented. Opt for the one aligning with your requirements.

Keep in mind, the accessibility of support might fluctuate based on your local time zone. It is prudent to verify the operational hours before making contact.

Initiating entry into your Net2Phone Login account involves a simple sequence. Here's the drill:
1. Head to the Net2Phone website.
2. Scout for the 'Login' button, typically perched at the uppermost right nook of the homepage.
3. Engage the 'Login' button.
4. A login configuration will surface, soliciting your username and password. Feed in your particulars and strike 'Enter'.

If, perchance, your memory falters regarding the password, fret not. Generally, in proximity to the login button, a 'Forgot Password' link is at your disposal. Click there and trail the guidelines to revamp your password. Bear in mind to guard your login minutiae diligently to ward off unsanctioned account incursions.

PissedConsumer Club

Contact Information

Net2Phone Website:

Net2Phone Help Center:

Corporate Office Address:

Net2Phone
520 Broad Street
Newark, New Jersey 07102
United States

Summary of Net2Phone Customer Service Calls

5 TOTAL
CALLS
00:00 AVG CALL
DURATION
50% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Net2Phone?

Payments and Charges Question:

  • “Make payment”
  • “Make my payment”
  • “Recharge”

Other Question:

  • “Get cost of calls to Israel”

About

Summary

Net2Phone is one of the leading software and service companies that was established in 1996. The company specializes in providing retail Voice over IP service for reasonable prices. The company is recognized as the first company who bridged the internet with the telephone network. The company is headquartered in Newark, USA. Net2Phone provides its services to retail customers and cable operators all over the world. The company is consisted of two wholly owned subsidiaries. They are Net2Phone Global Services (NGS) which is one of the leading providers of VoIP services and Net2Phone Cable Telephony (NCT) which predominantly cooperates with the operators of North America and Western Europe.

Net2Phone reviews and complaints

Net2Phone is ranked 800 out of 2417 in Telecommunications category

Compare Net2Phone Customer Service To

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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