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Contact Net Nanny Customer Service

Net Nanny Phone Numbers and Emails

Toll-Free Number:

  • (800) 485-4008
Call customer service
Send Message

Customer Service:

  • (801) 508-3596
  • (801) 508-3595
  • (801) 508-3594
  • (866) 765-7233
  • (801) 508-3537

Net Nanny Emails:

Customer Service
General Info
Legal
Is this your business?

How to Contact Net Nanny Customer Service?

Most Popular Number:

(800) 485-4008
Total calls: 87 Issues resolved: 2 Last call: Jun 12, 2025
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PissedConsumer Reporter

Net Nanny customer support team can be reached at 800-485-4008. This is a toll-free line for general consumer issues and requests. Call this number to get assistance with the company products, subscription management, billing issues, and more. Alternative phone lines for reaching out to the company are 801-508-3596, 801-508-3595, and 801-508-3594.
Middle of the week (Wednesday) is the busiest time for Net Nanny phone support. Due to a large volume of calls, the wait time is the longest on these days. The best option for contacting the company via phone is Sunday.

All non-urgent issues and requests can be sent via email. Net Nanny email for reaching out to the customer care team is support@netnanny.com. To get general information about the company, its services, and products, drop an email at info@contentwatch.com.
If you need to contact the legal department, send your email to legal@wezift.com.

The company has its main office in Pennsylvania. Net Nanny address for the headquarters is 1055 Westlakes Drive, Suite 301, Berwyn, PA 19312 USA. If you need to reach out to the company via regular mail, send your correspondence to this address.

Net Nanny customer care is available Monday through Saturday from 8 am to 5 pm MT. The technical support is available Monday through Friday between 8 am and 5 pm MT. If you contact the support team beyond these hours or during holidays, please leave a voice message that includes the reason for your inquiry and your contact information. Your inquiry will be addressed the next day.

To contact the company via the website, click the “Email” button in the lower right corner of the page to send an email or a message-shaped button to start a live chat. If there are no agents available in the Net Nanny live chat, leave a message, and customer support representatives will get back to you shortly.

Net Nanny Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Net Nanny is 8004854008. 81% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • People call Net Nanny mainly because of activation/ cancellation, product/ service and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Net Nanny Website:

Net Nanny Help Center:

Corporate Office Address:

CW Acquisition Corp.
1055 Westlakes Drive, Suite 301
Berwyn, Pennsylvania 19312
United States

Net Nanny Rating Based on 8 Reviews

Rating details

2.4
more details
Product or Service Quality
Value for money
Price Affordability
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Rating stats

Rating trend

Summary of Net Nanny Customer Service Calls

107 TOTAL
CALLS
01:35 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Net Nanny?

Activation/ Cancellation Question:

  • “Cancel subscription.”
  • “To cancel the service I don't need it anymore”
  • “Cancel subscription”

Product/ Service Question:

  • “Buying software”
  • “Complaint”
  • “Blocking internet access”

Request for Information Question:

  • “Help with reports”
  • “Help with some questions I have About your service”
  • “Tech support”

Payments and Charges Question:

  • “Charges to my account”
  • “Billing”
  • “New billing”

Website/ Application Question:

  • “App not working”
  • “Installation problem”
  • “Install”

Staff Question:

  • “Discontinue service”
  • “New service”
  • “Customer service”

Account Question:

  • “Issues woth account/internet”
  • “To see if my account is still active”

Refund Question:

  • “Refund”

Other Question:

  • “Daughter's phone”
  • “Inquiring”
  • “Namo shetakari paise milalele nahit”

Compare Net Nanny Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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