Net A Porter Phone Numbers and Emails

Toll-Free Number:

  • (877) 678-9627

Customer Service:

  • +44 330 022 5701
    Fashion Consultants
  • +44 330 022 5703
    Net-A-Porter Premier
  • +44 330 022 5700

Net A Porter Emails:

Customer Service
Fashion Consultants, Net-A-Porter Premier United States, United States
Privacy Inquiries

Net A Porter Contact Information

Net A Porter Website:

Net A Porter Help Center:

Corporate Office Address:

1 The Village Offices, Westfield London, Ariel Way
London, England W12 7GF
United Kingdom
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Net A Porter Rating Based on 1 Review

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Summary of Net A Porter Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Net A Porter Customer Service?

Payments and Charges Question:

  • “Promo code extra15”

Shipping and Delivery Question:

  • “I want to know when will my order be delivered”

Other Question:

  • “I'd chalo nhi ho rahi”
  • “The Black Friday code wasn't applied to my order”
  • “I'm struggling to arrange a collection”


Net A Porter Return Policy
Exchanging or returning an item couldn't be easier. Try The Client's purchase on in the comfort of The User's own home and let The Company know straightaway if the user of website would like a different size or a refund and website will collect from The Customer's home, work or an alternative address. Items must be returned to The Company unused with all NET-A-PORTER tags and designer labels still attached. Returns that do not meet Net A Porter's' policy will be sent back to The Customer There's no cost to exchange The Customer's purchase, although if The client of the Net A Porter is based outside the EU, taxes and duties are applicable. If The Customer wish to try another style, simply return it for a store credit refund and purchase the new item separately. As soon as The User of Websiteve decided The customer would like to exchange or return, let Net A Porter know. Sign in to The User's account and under Net A Porter's' Orders, select the order number containing the item(s) The Customer would like to return.
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Net A Porter Delivery Policy
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Net A Porter Terms of Service
NET-A-PORTER's ("NET-A-PORTER" The Company website(s) Company's "Site" or "Sites") and related services are made available to The Client of Net A Porter in accordance with the following Terms of Use & Service, and any other rules posted on Net A Porter's' Sites (collectively, the "TOS"). Please read the TOS carefully before placing any orders on recommend The Client of Net A Porter should keep a copy of the TOS for future reference. Net A Porter's' registered address is 1 The Village Offices, Westfield London, Ariel Way, London, W12 7GF, UNITED KINGDOM. In particular, Net A Porter wish to draw The User's attention to Company's policies relating to the terms of purchase within the TOS and Net A Porter's' Privacy Policy. reserve the right to only accept orders from those over 18 however. Net A Porter may modify the TOS from time to time. Please read the TOS and check back often. If The User of Website do not agree to any change to the TOS then The Customer must immediately stop using the Site.
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Net A Porter Privacy Policy
Welcome to the NET-A-PORTER website. Offices, Westfield London, Ariel Way, London, W12 7GF. Under the data protection law, the data controller is responsible for ensuring that The User's data is held securely, that The User of company services are given accurate information about how The Client's data is used, and that The Customer's rights regarding The Client's data are respected. The NET-A-PORTER website is owned and run by THE NET-A-PORTER GROUP LIMITED. THE NET-A-PORTER GROUP LIMITED (referred to here as Website, Company's, Net A Porter) is part of YOOX NET-A-PORTER GROUP. If The Company use the term Company's Group", this means and Net A Porter's' subsidiaries, Company's ultimate holding company and its subsidiaries (or any of them). The term Net A Porter's' online services" refers to NET-A-PORTER, MR PORTER, THE OUTNET, Company's mobile and tablet applications, Net A Porter's' pages on third party social media platforms such as Instagram, Facebook, Twitter, Pinterest and Google+ and any other websites or apps The Company own or run from time to time.
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Net A Porter FAQ
Use the CLOTHING, BAGS, SHOES and ACCESSORIES links. The Client of Net A Porter can also shop directly from the MAGAZINE or by designer. The Client can shop at NET-A-PORTER without creating an account. To re-set The Customer's password, follow the 'FORGOTTEN PASSWORD' instructions on the SIGN IN page. Please note, for security reasons Net A Porter are unable to send The User's old password via email. accept Visa, MasterCard, American Express, Maestro and JCB cards. The Customer can also choose to pay with PayPal. All payments are processed through a secure checkout system provided by Datacash Ltd. First-time orders must also be sent to the cardholder's billing address or work address. This process is not only for The Customer's security but so can verify The Client's details independently. The User are currently viewing the INTERNATIONAL version of Company's website. If The Client of Net A Porter are shipping to Europe, The User's order will be charged in Euros.
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Net A Porter reviews and complaints

Net A Porter is ranked 1448 out of 3016 in Footwear and Clothing category

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