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Contact NESN Customer Service

How to Reach a Person at NESN

Verified Contact Information

Toll-Free Number:

  • 1-800-943-7602
Call Now
Send Message

Customer Service:

  • 1-617-963-0707

Headquarters:

  • 1-617-536-9233

Customer Service:

sports@nesn.com

Legal:

online@nesn.com
Privacy Inquiries

NESN Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular NESN Phone Number
1 (800) 943-7602
Average Calls duration
1 minute
Most Popular NESN Email Address
sports@nesn.com
Issue Resolution Rate
Low (4% reported full resolution)
Contact Method Distribution
75% phone, 25% email
Common Reasons for Contact
Product/ service, activation/ cancellation, payments and charges
View full overview

How to Contact NESN?

Nesn customer support phone number is (617) 963-0707. Customer care representatives can help you address your issues with account access and resolve technical issues with audio and video or Nesn app. If you would like to share your feedback, you can also call this line.
Those who seek to contact the Nesn headquarters should call (617) 536-9233.

Nesn email address for customer service is sports@nesn.com. For more information, you can also check out the FAQ page on the Nesn website. Consumers who actively use social media can message the company on X, Facebook, or Instagram.
If you have privacy inquiries, please direct them to online@nesn.com.

Nesn headquarters is based in Massachusetts. Nesn address for mailing is 480 Arsenal Way, Building #1, Watertown, Massachusetts 02472, United States. All kinds of correspondence can be directed right to the main corporate address.

Nesn customer service operates Monday through Sunday from 10 am to 11 pm. Support representatives can be reached via phone and email. Upcoming holidays may affect the usual Nesn hours of operation, and the support team can be off during major holidays.

Consumers who want to submit their inquiry via Nesn website should go to the “Contact” page and follow the “NESN Customer Portal” link. Then, you can choose between the offered reasons for your inquiry or go directly to submitting the message by clicking the “Submit a Request” button at the top right of the page. After the support team looks into your issue, one of the agents will be in touch with you.

PissedConsumer Club

Contact Information

NESN Website:

NESN Help Center:

Corporate Office Address:

NESN
480 Arsenal Way, Building #1
Watertown, Massachusetts 02472
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Sunday: 8:00AM-10:00PM

More contact details

Fax:

+1(617) 536-7814

Why Customers Call NESN?

Top Reasons of Customers Calls

  • Product/ Service 30%
  • Customer Inquiries & Issues 21%
  • Payments and Charges 12%
  • Request for Information 12%
  • Activation/ Cancellation 9%
  • Account 9%
  • Refund 2%
  • Return/ Replace 2%
  • Staff 2%

Product/ Service

30%
  • "Tech help to access mean on tv"
  • "Why is the Red Sox game broadcast in Spanish tonight?"
  • "Nesn360 keeps freezing"

Customer Inquiries & Issues

21%
  • "They will not answer my calls. I am an existing customer. Do you block people?"
  • "Moved & keep getting blacked out"
  • "Email duplication"

Payments and Charges

12%
  • "cannot get into progams. Is asking for credit card information and I am on auto pay"
  • "Getting red sox on nesn 360 . I have paid for it and want it back."
  • "I've paid for nesn 360 but can't update it so I can't watch games. I enter the code when told to but tv says it's invalid"

Request for Information

12%
  • "Questions about subscribing to NESN"
  • "Need help with nesn"
  • "Technical support"

Activation/ Cancellation

9%
  • "Cancel"
  • "Cancel subscription of nesn 360+"
  • "Canceling"

Account

9%
  • "Forgot password"
  • "Reset password"
  • "Forgot my passworf"

Refund

2%
  • "Refund for non watchable bruins game Thursday March 2"

Return/ Replace

2%
  • "Change email address"

Staff

2%
  • "Service got cut off"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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