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Contact Neighbors Credit Union Customer Service

How to Reach a Person at Neighbors Credit Union

Verified Contact Information

Toll-Free Number:

  • 1-800-325-2697
Call Now
Send Message

Customer Service:

  • 1-800-631-3197
    Activate Credit Card
  • 1-866-605-6165
    Lost/Stolen Credit Card
  • 1-833-333-0386
    Lost/Stolen Debit Card
  • 1-314-892-5400 ext 11095
    Mortgage Home Loans
  • 1-888-886-0083
    PIN Changes
  • 1-800-325-2696
    Telephone Banking
  • 1-314-892-7878
    Telephone Banking
  • 1-314-892-5400

Customer Service:

heloans@neighborscu.org
Home Equity Loan Payoff Requests
mortgage@neighborscu.org
Mortgage Home Loans
subordination@neighborscu.org
Subordination Requests for Home Equity

General Info:

info@neighborscu.org

Neighbors Credit Union Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Neighbors Credit Union Phone Number
1 (800) 325-2697
Issue Resolution Rate
Low (20% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Cards, staff and account
View full overview

How to Contact Neighbors Credit Union?

The easiest way to contact Neighbors Credit Union customer service is to call its toll-free number 1-800-325-2697. If you encounter problems with the toll-free number, call the other general Neighbors Credit Union phone number, 1-800-631-3197. You can also call specific departments directly. To activate a credit card, for instance, call 1-866-605-6165. For lost and stolen cards, call (833) 333-0386. If you have concerns about telephone banking, call 1-314-892-5400. For more published numbers, please consult the website.

You can send your general concerns to the company using the Neighbors Credit Union email system. You can send your email to info@neighborscu.org. However, it is easier to go to the website and click “Contact Us.” Fill out the message form on your screen and provide details about your issue. Select the recipient and submit the message. Concerns about mortgage home loans can be sent to mortgage@neighborscu.org. You can expect a response to your email or message within 2 to 3 working days.

People with complex unresolved issues can request an appointment with a senior company representative at Neighbors Credit Union headquarters. The headquarters is at the corporate office, which is located at Neighbors Credit Union, 6300 S Lindbergh Blvd., St. Louis, Missouri 63123, United States. This is also the Neighbors Credit Union customer service mailing address. If you cannot visit headquarters, you can write a detailed letter and mail it to customer service.

Neighbors Credit Union's hours of operation vary from location to location. It is recommended that you consult the website before you plan a visit. Usually, the lobbies are open during the week from 9 AM to 5 PM but are closed for lunch from 11 AM to noon. Branch drive-up video service representatives are available during this time. Walk-up video service is normally available from 9 AM to 7 PM, seven days a week.

To contact support online, go to the Neighbors Credit Union website. Click “Contact Us” and then select the applicable option. You can get help on many topics, such as savings, checking, clubs, loans, credit cards, electronic services, business services, insurance, etc. Alternatively, you can request a chat by clicking on the chat icon on the website.

PissedConsumer Club

Contact Information

Neighbors Credit Union Website:

Neighbors Credit Union Help Center:

Corporate Office Address:

Neighbors Credit Union
6300 S Lindbergh Blvd.
St. Louis, Missouri 63123
United States

Fax:

+1 (314) 892-9839

Why Customers Call Neighbors Credit Union?

Top Reasons of Customers Calls

  • Cards 33%
  • Staff 17%
  • Account 17%
  • Payments & Transfers 17%
  • Customer Inquiries & Issues 17%

Cards

33%
  • "check to see if my. card is frozen"
  • "check tk see if my. card is frozen"

Staff

17%
  • "Customer service help about my account"

Account

17%
  • "Zelle account"

Payments & Transfers

17%
  • "Money transfer"

Customer Inquiries & Issues

17%
  • "Pay car note"

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Why You Can Trust Our Contact Information

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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