Ncrowd - My purchased item was 'out of stock' - never notified - only give 'store credit'
Update added by user Sep 14, 2015
after i got done with this review, i went back to my email and noticed that NCrowd had issued me a complete refund on my paypal.
i consider this issue resolved.
Original review posted by user Sep 14, 2015
i bought an item from them, and then waited and waited, but it never showed up.
4 weeks later, i went to their site and had to work to find the support contact info. i emailed them, and got a response a few DAYS later.
they said they were sorry, but the item had gone out of stock, and they neglected to inform me of that.
they gave me 'store credit', not a refund.
what a frickin' joke. 'store credit' is worthless since i have no plans to shop there again.
i also filed a complaint with the TN Dept Of Commerce.
More Review Details
|Product or Service Quality|
What I liked
What I disliked
- Store credit only policy
- Reason of review:
- out of stock and no refund
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Memory Foam Bike Seat Cover
- Review category
- Auctions and Internet Stores
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