Resolved: nCrowd - Frozen Singing Dolls are knock offs!
I was given a full refund. I appreciate their honesty.
I have been offered a $200 store credit when I spent $305. I don't want $200 more of bootleg items!
I'm calling my credit card company now! Sad it had to be this way!
I received the dolls and they are wrapped in plastic. Missing hair, three "heels" on their shoes, paper dresses, glitter falling off all over them.
Poor sound quality. No where on the ad did it say they weren't real or in a box. Ironically I received them in the time frame I was supposed to. I'm out over $300!
I bought them as gifts!! I'm about to file a chargeback. I have called and emailed and there hasn't been a response yet. I will remove this if they prove they're honest and refund me for the full amount.
I do not want knock off dolls. It was too good to be true.
Reason of review: Not as described/ advertised.
Monetary Loss: $305.
Preferred solution: Full refund.
Location: New York, New York
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Comments
Please avoid publishing any personal information and promotional content
frozen sucks
The issue has been resolved. Full credit back to my card was given.
I appreciate your honesty with this matter. Thank you.
Lmao
Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase.
Please email me at carl@ncrowd.com with as many details as you can provide about your purchase so I may look into the matter further. Thank you!