Contact NCG Cinema Customer Service
NCG Cinema Phone Numbers and Emails
General Info:
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(678) 384-5710Acworth - Office
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(678) 384-5717Acworth - Showtimes
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(989) 463-4441Alma - Showtimes
NCG Cinema Emails:
NCG Cinema Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call NCG Cinema is 6783845710. 59% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Wednesday. The average call time is 2 minutes.
People call NCG Cinema mainly because of refund, product/ service, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call NCG Cinema is 6783845710. 59% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Wednesday. The average call time is 2 minutes.
People call NCG Cinema mainly because of refund, product/ service, payments and charges.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact NCG Cinema is employment@ncgmovies.com. 50% of customers use this email address to address their issues and concerns.
How to Contact NCG Cinema?
Most Popular Number:
| Total calls: 66 | Issues resolved: 2 | Last call: Nov 22, 2025 |
Contact Information
NCG Cinema Website:
NCG Cinema Help Center:
Corporate Office Address:
Summary of NCG Cinema Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call NCG Cinema?
Refund Question:
- “I need my refund because i was at the theather I bought my tickets and everything when I went to the room theather I saw the person give me standard seats when I told him i wanted the vip seats so I went to changed the seats then the movie was anothe”
- “Refund”
- “Refund tickets”
Product/ Service Question:
- “Complaint”
- “The screen is malfunctioning”
- “Complain”
Payments and Charges Question:
- “I was charged twice and the NCG citrus park location phone number would ring and then hang up I do need my money from double purchase refunded back”
- “Charged twice for tickets”
- “Overcharge”
Account Question:
- “Password want work even after reset”
- “Account”
- “Taking out of my account 3 times”
Request for Information Question:
- “Questions about tickets Ive purchased”
- “To see how much money is on a card”
- “HR Concern”
Cards Question:
- “E-giftcard”
- “Electronic gift cards”
- “Card balance”
Return/ Replace Question:
- “Change date on ticket”
- “Incorrect showing”
- “Ticket change”
Shipping and Delivery Question:
- “Stone Mountain location”
- “Never received activation email”
Activation/ Cancellation Question:
- “Cancel ticket due to wrong location”
- “Cancelled tickets”
Staff Question:
- “Was harassed and treated rude”
- “Bad experience, ticket issues, customer service”
Employment Question:
- “Personal..payroll”
Other Question:
- “Problem at theater”
- “Theater not open for Black Friday deals. Was supposed to open at 9.”
- “Bbb”
Compare NCG Cinema Customer Service To
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