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Contact NBS Customer Service

How to Reach a Person at NBS

Verified Contact Information

Customer Service:

  • +6 480 010 1700

NBS Email:

Customer Service
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How to Contact NBS?

How to Contact NBS?

The NBS phone number, +6 (480) 010-1700, is the company's only official customer service helpline for all purposes. In addition to general inquiries, clients can use this helpline for several specific purposes, including mobile app support, billing, credit card issues, wire transfers, insurance claims, and reporting fraud and security concerns. Those seeking assistance with bank account issues, investments, trading inquiries, or tax document queries can also use this number to reach out during NBS support hours. If the agent is unavailable to respond at a given time, they will call back later to assist users.

Similar to the official helpline, the NBS customer service team handles all queries and concerns via a single email address: info@nbs.co.nz. Consulting the company representatives via the NBS contact email is recommended for loan and mortgage inquiries, balance inquiries, requesting loan application status, and reporting fraud and complaints. However, the expected wait time for an email request ranges from several hours to a day, making it less ideal than the lost/stolen card lines and fraud reporting hotlines in urgent cases.

Users seeking to consult business agents at the corporate headquarters can visit the NBS address, 111 Trafalgar Street, Nelson, Nelson Region 7010, New Zealand. However, before arriving, they must call the respective department to book their appointment and confirm the working hours. Those who find it difficult to arrive in person can send a letter to the NBS office at PO BOX 62, Nelson 7040, for secure communication and better service.

Users can contact the NBS customer service team Monday through Friday, 9:30 AM to 4:30 PM. The company’s live financial agents and support team are available to provide real-time assistance to users during these hours. In contrast, those submitting their requests on weekends can expect a follow-up on the next business day.

The NBS website features several options for online consultation with the agents on its Help page. For instance, users can find detailed information and help with setting up internet and mobile banking, as well as reporting card issues and scams on this page. They can also contact the customer care team by phone, email, or international collect calls. This page also features plenty of useful information to help clients make the most out of the company's services.

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Contact Information

NBS Website:

NBS Help Center:

Corporate Office Address:

NBS
111 Trafalgar Street
Nelson, Nelson Region 7010
New Zealand

Other Info (opening hours):

Other Location:

PO BOX 62

Nelson 7040

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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