Contact NBKC Bank Customer Service
NBKC Bank Phone Numbers and Emails
Toll-Free Number:
-
(888) 905-2165
Customer Service:
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(816) 965-1400
NBKC Bank Emails:
NBKC Bank Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call NBKC Bank is 8889052165. 70% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.
People call NBKC Bank mainly because of account, cards, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call NBKC Bank is 8889052165. 70% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.
People call NBKC Bank mainly because of account, cards, payments and charges.
The best email to contact NBKC Bank is customersupport@nbkc.com. 60% of customers use this email address to address their issues and concerns.
Contact Information
NBKC Bank Website:
NBKC Bank Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Attn: Privacy and CCPA Compliance
8320 Ward Parkway
Kansas City, MO 64114
Summary of NBKC Bank Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call NBKC Bank?
Account Question:
- “Add somebody to hank account”
- “Cant find account and routing numberd”
- “To enable use of my account”
Payments and Charges Question:
- “I can't be longer in on online banking and no transactions can't be made”
- “There's a charge on my card for a hotels room that was canceled 2months ago. Hampton Inn St.Louis. I am in kcmo.”
- “Payment info”
Cards Question:
- “Card”
- “I lost my card and I have a new email and phone number”
- “Lost or stolen card”
Request for Information Question:
- “Have a general question”
- “Trying to set up a checking account”
- “About a check”
Activation/ Cancellation Question:
- “Activate my card”
- “Cancel transaction”
- “Activate my spiral bank card”
Staff Question:
- “Customer service”
Refund Question:
- “Refund issued to closed account”
Product/ Service Question:
- “Mortgage insurance”
Shipping and Delivery Question:
- “2021 tax records. Have not received. They were mailed 1/312022 Macvording to your recording. Today is 2/11/3022”
Other Question:
- “Wire transfer”
- “Locked out”
- “Dennis”
Compare NBKC Bank To
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