NBC Store Phone Numbers and Emails

Customer Service Number:

  • (212) 664-2754
    Physical NBC Store
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NBC Store Emails:

Customer Service
Legal
Privacy Inquiries
Is this your business?
PissedConsumer Club

Contact Information

NBC Store Website:

NBC Store Help Center:

Corporate Office Address:

Snow Commerce, LLC
1148 Main St #400
Cincinnati, Ohio 45202
United States

Other Info (opening hours):

Customer Support Hours:
Monday - Friday: 9:00 AM - 5:00 PM (EST)

Additional Mailing Address:
The Shop at NBC Studios
30 Rockefeller Plz
New York, New York

More contact details

NBC Store Rating Based on 4 Reviews

Rating details

1.4
more details
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

Summary of NBC Store Customer Service Calls

30 TOTAL
CALLS
00:20 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NBC Store?

Shipping and Delivery Question:

  • “Have not received my order”
  • “Wrong address for order.”
  • “Order today show t shirt for delivery wrong in package”

Request for Information Question:

  • “Order status”
  • “Support online not helpful”
  • “Looking for an product which is no longer on the site”

Return/ Replace Question:

  • “Returning call”
  • “Return”

Product/ Service Question:

  • “Why are you guys broadcasting both of the games in Spanish I only speak English”
  • “Damaged product”

Staff Question:

  • “Dissatisfied with service”

Cards Question:

  • “My credit card has been charged 3 times in the past hour for an online purchase I just did.”

Other Question:

  • “Purchase I didn't make”
  • “Duplicate order”
  • “Trying to order items from todays show”

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