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Contact NBC Store Customer Service

NBC Store Phone Numbers and Emails

Customer Service Number:

  • (212) 664-2754
    Physical NBC Store
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NBC Store Emails:

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How to Contact NBC Store Customer Service?

Most Popular Number:

(212) 664-2754
Physical NBC Store
Total calls: 32 Issue resolved: 1 Last call: Feb 3, 2025
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PissedConsumer Reporter

Calling the NBC Store phone number can help you get your questions or concerns addressed most effectively. Whether your query is about your work, a payment you need to make, or a problem with charges, a member of the NBC Store customer service team will do their utmost to help you. If you want to reach for the NBC Store reps use this number 21266427. On Wednesday, you may expect the largest wait times and on Thursday, the smallest. Twenty seconds is the typical duration of a call. The most common reasons people contact the NBC Store are inquiries about shipping, refunds, information, and delivery.

The company guarantees to answer your questions fast and to your satisfaction with high-quality of service throughout business hours. If you would like to contact NBC Store, email support@nbcstore.com. A customer always reaches this particular email address whenever they have a query or issue. Before writing an email, be ready with your full name, a quick synopsis of the problem, and your contact information. Emails addressed to the NBC Store address are automatically classified and sent to the relevant departments, enabling the most qualified staff to answer your questions.

Out of Cincinnati, Ohio, Snow Commerce, LLC manages the NBC Store Headquarters. This esteemed company has its location, Cincinnati, Ohio 45202, USA. Regarding online sales of NBC consumer products, the NBC Store office is where it is at. For lovers of well-known TV shows and movies, everything from clothing to accessories to home decor is here. The NBC Store has you covered for all their needs regarding fanfulness. From their headquarters, you will get everything you need for NBC items regardless of your level of interest—just tuning in or a diehard fan.

NBC Store hours of operation are Monday through Friday, 9:00 AM to 5:00 PM (EST). Customers may contact the support staff with any questions or issues during these hours. The official NBC Store website and social media outlets will always have the most up-to-date information on their opening hours, so be sure to check back for any changes.

To reach out to the NBC Store online, go to nbstore.com and look for the "Help" link at the top of the page. A specialized website for contacting their customer service team will load when you choose the "Contact Us" option from that menu. Simply include your name, email, and phone number along with a short explanation of your problem or question, and submit the form. Additionally, you have the option to attach a file or picture if you so like. Send your message to the NBC Store customer service team by clicking the "Submit" button after you've finished the form. You should expect a response to your query from them within one to two business days at the latest.

NBC Store Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call NBC Store is 2126642754.

  • The longest wait times are on Wednesday and Monday, while the shortest are on Thursday. The average call time is 20 seconds.

  • People call NBC Store mainly because of request for information, product/ service, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

NBC Store Website:

NBC Store Help Center:

Corporate Office Address:

Snow Commerce, LLC
1148 Main St #400
Cincinnati, Ohio 45202
United States

Other Info (opening hours):

Customer Support Hours:
Monday - Friday: 9:00 AM - 5:00 PM (EST)

Additional Mailing Address:
The Shop at NBC Studios
30 Rockefeller Plz
New York, New York

More contact details

NBC Store Rating Based on 4 Reviews

Rating details

1.4
more details
Exchange, Refund and Cancellation Policy
Billing Practices
Website
Customer service

Rating stats

Rating trend

Summary of NBC Store Customer Service Calls

32 TOTAL
CALLS
00:20 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NBC Store?

Shipping and Delivery Question:

  • “Missing order”
  • “Have not received my order”
  • “Wrong address for order.”

Request for Information Question:

  • “Order status”
  • “Support online not helpful”
  • “Looking for an product which is no longer on the site”

Product/ Service Question:

  • “Purchase I didn't make”
  • “Why are you guys broadcasting both of the games in Spanish I only speak English”
  • “Damaged product”

Return/ Replace Question:

  • “Returning call”
  • “Return”

Staff Question:

  • “Dissatisfied with service”

Cards Question:

  • “My credit card has been charged 3 times in the past hour for an online purchase I just did.”

Other Question:

  • “Can’t order items promised in box”
  • “Duplicate order”
  • “Trying to order items from todays show”

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