Lititz, Pennsylvania
0 comments
Not resolved

Update by user Apr 21, 2016

Gm contacted me and after several attempts to have the manufacture take some responsibility, which they will not, Nb liebmans is allowing me to exchange this sofa for one that is of better quality. We will see how this goes.

Original review posted by user Mar 21, 2016

This is by far the worst furniture I have ever purchased!Nb liebman will not do anything about it and said that the manufacture considers the quality that I received as their normal!

WOW. Is it normal for your cushion to begin to flatten after 4 months in a home where only 2 people live, who work full time ...I weigh 115 lbs and work 50 hours a week, so my furniture get "sat" on very infrequently..how about the wood frame that you can feel with every part of your body...the arms, the foot extender...all hardly cushioned...and lastly..the HOLE when you recline ...my grandkids hide in there!

This is their idea of quality...never again will I ship Nb Liebmans..and never again a klaussner!Had trouble uploading pics...see the hole below..that is because the back is slightly reclined...besides your butt falling into it and your back aching like a mother...kids fit nicely in there and fall down under sofa making it an extremely dangerous piece of furniture!

Review about: Klaussner Reclining Sectional.

I liked: Selection.

I didn't like: Quality and lack of knowledge.

Review #813922 is a subjective opinion of a user.

1.7
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Customer service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / $3300
Preferred solution Let me return this piece of crap and get a better quality piece of furniture with a salesman who knows good stuff.

Had an Experience with Nb Liebman?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Do Not Waste Your Time With Closet Factory And You Will Find Out Why? Closet Factory "It started off on a good note whereby I spoke with Michele La Flesch, the Executive Project Manager/Showroom Manager (Michele.Laflesch@ClosetFactory.com) (Office Phone: 310-516-7500 x240 & Cellular Phone: 310-404-8225)..." Read more Lazboy inferier leather product Lazboy "Sofa and chair are both less than five years old. When we purchased our La-Z-Boy, we were told it was 100% real leather. I do not see a real quality..." Read more Mypillow Pillow Review Mypillow "...I despise "My Pillow" I cringe every time I hear this guy!I bought one of them for $50 and it is a piece of trash..." Read more Southern Motion Furniture - Review in Furniture and Decor category from Prestonsburg, Kentucky Southern Motion Furniture "This has been a piece a junk. Within first 6 months of owning the furniture store had it restitched/reupholstered because the seams were coming apart. Then the fake leather that..." Read more Petco - Paid 2-day shipping and haven't received order 4 days later Petco "I ordered canned cat food and paid for 2-day shipping. I received an email it shipped on 4/24/2017. I called on 4/28 because I had not received it. I told..." Read more Horrible- HotHeads Hair SHEDDED so much I asked for a refund Hotheads "Paramount would not issue a refund even though a send them pictures of the shedding issues with their hair. I spent over $300 on hair that lasted maybe 5 weeks,..." Read more Skillshare automatically charged me  $96 for a yearly memebership when my three month  99 cent trial  expired.  I informed them a few days prior on their online page that I did not want it renewed. Skillshare "It all happened today. They put through the charge for the membership today. I informed them I wanted to cancel the memebership. I got an email from them that my..." Read more Centurylink - Poorest Customer "Service", Most Unreliable Internet Speeds Centurylink "Ever since I moved to a rural area, I have been experiencing daily disruptions of internet service. Come to find out, the entire community is having the same problem. Generally,..." Read more