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Contact Navistar Customer Service

Navistar Phone Numbers and Emails

Toll-Free Number:

  • (855) 331-3742
Call customer service
Send Message

Customer Service:

  • (800) 448-7825
    Toll Free

General Info:

  • (331) 332-5000

Investors/ Franchising:

  • (331) 332-2143

Media:

  • (331) 332-3056

Navistar Emails:

Investors/ Franchising
Legal
Media
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More phone numbers and emails Less phone numbers and emails

How to Contact Navistar?

Most Popular Number:

(855) 331-3742
Total calls: 23 Issue resolved: 1 Last call: Dec 16, 2024
author avatar
PissedConsumer Reporter

Individuals seeking to contact Navistar customer service can dial the toll-free number 1-855-331-3742 during business hours. The toll-free helpline, 1-800-448-7825, is also active to call the business agent for inquiries and assistance. Navistar's phone number, 1-331-332-5000, is also published for similar purposes. For matters regarding investors and franchising, use 1-331-332-2143 to message or call. Lastly, the number 1-331-332-3056 is active for media-related inquiries. Calling the business agent ensures an efficient response, yet customers must choose the Navistar contact number relevant to their concern and call during business hours.

Customers can select one of the four published email addresses according to the nature of their concern. Navistar support handles issues related to investors and franchising at investor.relations@navistar.com. People seeking to contact the Navistar corporate headquarters for a legal issue can write to dpo@navistar.com during business hours. Lastly, media.relations@navistar.com is the Navistar email address to contact the Navistar office for a media-related inquiry. Individuals with general issues and concerns can also submit an online form for assistance. To do so, visit the Navistar website and click Contact Us to access the form. After entering all the required details, click Submit, and the customer care team will take a few business hours to days to respond.

Navistar's corporate office is in the United States. The address is 2701 Navistar Drive, Lisle, Illinois 60532. Other than the Navistar headquarters, the company has a few more branches, the locations for which vary for manufacturing, distribution centres, providing grounds, and international used truck centres. The addresses to all those are available on the Navistar website. Individuals who want to visit these offices must do so between working hours. You can also send a letter to the Navistar address to ensure a safe relay of information if a sensitive concern is at hand. For general issues and inquiries, calling the Navistar phone number is ideal to save time and effort.

Navistar customer service responds to voicemails, emails, and case files between 7:30 AM and 4:00 PM CST Monday through Friday. The opening hours for the Navistar corporate office vary slightly. Individuals visiting the company offices can do so between 9:00 AM and 5:00 PM CST Monday through Friday. While the offices are closed on weekends, customers can still share their concerns via the Navistar email or phone numbers. After reviewing their request, the support team will respond at the latest during working hours.

Navistar Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call Navistar is 8553313742. 58% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Friday. The average call time is 1 minute.

  • Be prepared for the call as Navistar may ask you for the following information to identify you as a customer: first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Navistar Website:

Navistar Help Center:

Corporate Office Address:

NAVISTAR
2701 Navistar Drive
Lisle, Illinois 60532
United States

Navistar Rating Based on 5 Reviews

Rating details

2.3
more details
Product or Service Quality
Location
Discounts and Special Offers
Price Affordability

Rating stats

Rating trend

Summary of Navistar Customer Service Calls

40 TOTAL
CALLS
00:48 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Navistar?

Request for Information Question:

  • “Vin verification”
  • “Need help resetting password”
  • “For technical support to trouble shoot an engine problem.”

Product/ Service Question:

  • “Cant connect”
  • “Bought a brand new truck brand new it had three major defects one was the Driveline shakes so bad that you can't even drive the truck the day it was delivered to me it was majorly defective now it's at the dealer longer than I've had the truck and I'”
  • “Insurance coverage”

Account Question:

  • “Login issues”

Employment Question:

  • “Payroll”
  • “Unemployment”

Shipping and Delivery Question:

  • “No movers arrived today and it already 4:30 Mountain time”
  • “Update shipment”

Staff Question:

  • “Service transmission issue”

Return/ Replace Question:

  • “Incorrect esn”

Payments and Charges Question:

  • “Make sure my payment was accepted...”

Website/ Application Question:

  • “Application”

Other Question:

  • “After treatment problem”
  • “Wire harness problem”
  • “2024 mv”

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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