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Contact Navigant Credit Union Customer Service

Navigant Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (800) 558-3424
    Credit Card Support
Call customer service
Send Message

Customer Service:

  • (888) 725-1535
    App Support
  • (401) 233-3100
    Telephone Banking
  • (401) 233-4700

Navigant Credit Union Emails:

Fundraising/ Donations
General Info
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Navigant Credit Union Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Navigant Credit Union is 8005583424. 85% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Wednesday. The average call time is 1 minute.

  • People call Navigant Credit Union mainly because of cards, activation/ cancellation, payments and charges.

How to Contact Navigant Credit Union?

Most Popular Number:

(800) 558-3424
Credit Card Support
Total calls: 29 Last call: Dec 6, 2025

The Navigant Credit Union phone number for credit card support is (800) 558-3424. If you have issues with the Navigant Credit Union app, please call (888) 725-1535 to get assistance. Do you need to connect with the telephone banking department? Call the company at (401) 233-3100 to address your inquiries. Consumers who prefer contacting the company by phone should avoid calling the support team on Tuesdays as the wait times on this day are the longest.

The Navigant Credit Union email for general inquiries is info@navigantcu.org. As an alternative, you can send a message via the corporate website or connect with a support agent via the Navigant Credit Union live chat. If you are interested in learning more about fundraising and donation options, send a note to info@ncufoundation.org.

The company’s head office is located in Smithfield. To contact the company by post, send your correspondence to the following Navigant Credit Union address: Navigant Credit Union, 1005 Douglas Pike, Smithfield, Rhode Island 02917, United States. For urgent inquiries, consider reaching out to the Navigant Credit Union via phone or email.

The Navigant Credit Union contact center operates on Monday, Tuesday, and Thursday from 8 am to 5 pm. On Wednesday, the hours are from 8.30 am to 5 pm, while on Friday, the center is open from 8 am to 7 pm. The support team also operates on Saturdays between 8.30 am and 12 pm.

The Navigant Credit Union website allows consumer to address their inquiries via an online form or live chat. To proceed with any of the options, you need to go to the “Contact Us” page and fill out the form or press the message icon in the lower right corner of the screen to start the Navigant Credit Union live chat.

PissedConsumer Club

Contact Information

Navigant Credit Union Website:

Navigant Credit Union Help Center:

Corporate Office Address:

Navigant Credit Union
1005 Douglas Pike
Smithfield, Rhode Island 02917
United States

Other Info (opening hours):

Hours:

Monday - Tuesday: 8:00am - 5:00pm

Wednesday: 8:30am - 5:00pm

Thursday: 8:00am - 5:00pm

Friday: 8:00am - 7:00pm

Saturday: 8:30am - 12:00pm

Live Chat Support Hours:

Monday - Friday: 8:00am - 5:00pm

More contact details

Fax:

+1 401-233-4715

Navigant Credit Union Rating Based on 2 Reviews

Rating details

1.0
more details
Product or Service Quality
Additional Fees
Value for money
Price Affordability

Rating stats

Rating trend

Summary of Navigant Credit Union Customer Service Calls

34 TOTAL
CALLS
00:46 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Navigant Credit Union?

Cards Question:

  • “My card new card when used at the atm said my pin is wrong know it's locked”
  • “Card won’t work”
  • “My card has restrictions and I'd like to resolve the issue”

Payments and Charges Question:

  • “Debit card”
  • “I can getting fraud alerts”
  • “Direct deposit”

Activation/ Cancellation Question:

  • “Cancel my card lost it”
  • “Activate debt card”

Account Question:

  • “Forgot username”
  • “Constant problems w account”

Request for Information Question:

  • “Need to know how to transfer from savings to checking”
  • “How to transfer from personal checking to personal”

Product/ Service Question:

  • “Auto loan”
  • “Loan new”

Return/ Replace Question:

  • “Change of address last 2 bank statements”

Other Question:

  • “Transfer outside”
  • “Need higher limit”
  • “Higher ATM limit”

Compare Navigant Credit Union Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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2.3 out of 5
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