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Contact NatWest International Customer Service

How to Reach a Person at NatWest International

Verified Contact Information
  • +44 800 032 5963
    Report Lost or Stolen Card

Customer Service:

  • +44 370 333 9091
    Classic Credit Card Customers
  • +44 370 333 1993
    Gold Credit Card Customers
  • +44 153 428 2300
    International Banking
  • +44 345 366 7004
    Mobile Banking
  • +44 238 124 4182
    outside the UK
  • +44 370 909 3715
    Platinum Credit Card Customers
  • +44 131 339 7609
    Report Lost or Stolen Card Outside UK

General Info:

  • +44 239 267 6060
Send Message

Claims:

medicalassistanceuk@allianz.com
Emergency Medical Assistance and Claims
natwest.insurance@allianz-assistance.co.uk
Non-Emergency

Complaints/ Feedback:

natwest.complaints@allianz-assistance.co.uk

Report Fraud:

phishing@natwestint.com

Technical Support:

mobilebanking@natwestint.com

How to Contact NatWest International?

The NatWest International phone number for general inquiries and questions is +44 (370) 333-9091. The Classic Credit Card Customers can use this helpline for account management, such as balance checks, statements, account updates, and assistance with online and mobile banking access or technical issues. Gold Credit Card Customers can reach support at +44 (370) 333-1993. You can also use the Mobile Banking at +44 (345) 366-7004. The NatWest International phone number for customers from outside the UK is +44 (238) 124-4182. The concierge services for Gold Customers are available at +44 (239) 267-6060. To report a lost or stolen card, dial +44 (800) 032-5963.

The NatWest International contact email is mobilebanking@natwestint.com. You can use this address to learn more about the company, its services, policies, and terms. You can also contact the tech experts at this address to request assistance with mobile banking and online access or technical issues. To share your experience or file a complaint, email the customer care team at natwest.complaints@allianz-assistance.co.uk. You can also leave a compliment or file a complaint via the official website by filling out a form on the Contact Us page. To report a fraudulent activity, write to phishing@natwestint.com. The NatWest International email for emergency medical assistance and claims is medicalassistanceuk@allianz.com. Non-emergency claims can be sent to natwest.insurance@allianz-assistance.co.uk.

The NatWest International address for information requests, official correspondence, and legal inquiries is The Royal Bank of Scotland International Limited, 16 Library Place, Street Helier, JE4 8NH, United Kingdom. You can also use this address to get in touch with the customer service team whenever you need to file a complaint or share your feedback. The Data Protection Officer is available at this office as well for the Privacy Policy concerns and Data Protection requests.To find a company’s office in your area, visit the official website and click the Find a Branch tab at the bottom of the main page.

The NatWest International customer service hours for general inquiries are Monday to Friday from 8 a.m. to 6 p.m. BST, excluding holidays. The Mortgage Support is available Monday through Friday between 9 a.m. and 5 p.m. BST. The emergency medical assistance hotline is operational 24/7. Gold Customers can also reach the concierge services by phone anytime, day or night. If you need to report a lost or stolen card, you can use the 24/7 Mobile Banking. If you prefer communicating online, you can chat with a support expert on the official website within regular business hours, from 9 a.m. to 5 p.m. BST on weekdays.

You can visit the NatWest International website whenever you need to reach the customer service team. Click the Chat to Cora icon in the bottom right corner of the screen to start the conversation with a virtual assistant. The chatbot will help you troubleshoot your issue and provide information according to your request. If you wish to share your experience, click the Feedback tab on the right to complete a survey. Alternatively, you can click the Support tab at the top of the main page and select a Contact Us option from the drop-down menu to submit your inquiry or check the customer care phone numbers and email links.

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Contact Information

NatWest International Website:

NatWest International Help Center:

Corporate Office Address:

The Royal Bank of Scotland International Limited
16 Library Place, Street Helier
JE4 8NH
United Kingdom

Other Info (opening hours):

Customer Service Hours:

Monday - Tuesday: 9:00am - 5:00pm

Wednesday: 10:00am - 5:00pm

Thursday - Friday: 9:00am - 5:00pm

More contact details

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