Nature Phone Numbers and Emails

Toll-Free Number:

  • (800) 777-4643
    Americas (Option 4)
Send Message

Customer Service:

  • (888) 331-6288
    New York Office
  • (202) 737-2355
    Washington DC Office
  • +86 108 341 5022
    Asia Pacific
  • +44 800 260 5666
    Author Support
  • +493 082 787 5356
    Berlin Office
  • +496 221 3450
    International
  • +8 134 533 8090
    Japan
  • +4989 203 043 2442
    Munich Office
  • +44 203 192 2009
    Open Access Institutional Eligibility/Open Access Publishing
  • +3 324 735 7215
    Paris Office
  • +86 212 422 5000
    Shanghai Office
  • +8 134 533 8050
    Tokyo Office

Headquarters:

  • +44 207 833 4000

Jobs/ Career:

  • +44 207 014 4113

Legal:

  • (212) 460-0220
    DMCA Inquiries

Media:

  • +44 777 319 4319

Nature Emails:

Customer Service
Author Royalties, Author Support, Berlin Office, For Scientific American Queries, New York Office, News Tips, Open Access Institutional Eligibility, Open Access Publishing
General Info
Headquarters
Jobs/ Career
Legal
DMCA Inquiries, Rights and Permissions
Media
Press Inquiries
quirin.schiermeier@springernature.com
Munich Office
d.butler@nature.com
Paris Office
nature@naturedc.com
Washington DC Office
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More phone numbers and emails Less phone numbers and emails

Nature Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Nature is 8007774643. 85% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday and Monday, while the shortest are on Saturday.

  • People call Nature mainly because of return/ replace, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Nature Website:

Nature Help Center:

Corporate Office Address:

Nature
The Campus, 4 Crinan St.
London, England N1 9XW
United Kingdom

Other Info (opening hours):

Other Location:

Berlin Office

Heidelberger Platz 3

14197 Berlin, Germany


Munich Office

Aschauer Straße 30

D-81549 Munich, Germany


Tokyo Office

Shiroyama Trust Tower 5F

4-3-1 Toranomon, Minato-Ku

Tokyo 105-6005, Japan


Washington DC Office

968 National Press Building

529 14th Street NW

Washington DC 20045-1938


New York Office

One New York Plaza, Ste 4500

New York, NY 10004-1562


Paris Office

Moulin de Malicorne

Sainte-Maure de Touraine

37800, France


Shanghai Office

Unit 10-11, 42F, The Center

989 Changle Road

China 200031

More contact details

Fax:

+44 (0)20 7843 4596/7

Nature Rating Based on 3 Reviews

Rating details

1.1
more details
Customer service
Advertised vs Delivered
Diversity of Products or Services
Style and Design

Rating stats

Rating trend

Summary of Nature Customer Service Calls

13 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Nature?

Shipping and Delivery Question:

  • “Order never arrived”
  • “Didn't get my deposit”
  • “Wrong product to sent to me”

Activation/ Cancellation Question:

  • “Nature renewal status”

Return/ Replace Question:

  • “Change address”

Request for Information Question:

  • “How to submit a research paper to Nature journal with no fee payment”

Payments and Charges Question:

  • “Billing reasons”

Product/ Service Question:

  • “About the products you sent to me”

Other Question:

  • “Tryi g to get a copy of a specific journal”
  • “Toilet”
  • “I overpaid”

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