Paid off account July 27, 2018 and I received the fax from the Bank and pay off date and they charged my account until August 20 for interest. I sent $90,703.87 to them for the pay off when the pay off was only $89,805.50.
They only refunded me the sum of $497.49. I asked where did the rest of my money go and they told me they kept it for interest until Aug. 20, 2018.
I have a print out of pay off date and it wasn't August 20 but July 27. They refused to refund the rest of my money and told me that the interest was till August 31...don't understand that because it was paid off July 27, 2018.
Product or Service Mentioned: Nationstar Mortgage Fixed Rate Mortgage.
Reason of review: Did not refund money because of early pay off..
Monetary Loss: $892.
Preferred solution: Let the company propose a solution.
I liked: Fraudulent predatory company.
I didn't like: Deceptive practices.