Our predatory mortgage company(Nationstar) has not credited our account in the last 12 months, even though we have full receipts of payment we've sent them by fed ex mail, and fax time and time again. They're forclosing on our house and plan to sell it August 11!
We call VERY DAY, asking about when they're going to be resolving this issue, but they give us the run-around, don't let us talk to their 'research dept' and ultimately use stall tactics to terrorize families. It's ruining our lives and when looking up the mortgage company online we noticed others had experienced the same thing.
In the process, they've also ruined our pristine credit!
Product or Service Mentioned: Nationstar Mortgage Mortgage.
Reason of review: crediting our payments!.
Monetary Loss: $64000.
Preferred solution: I want to have all of our payments properly credited and my credit score fixed IMMEDIATELY!.
I didn't like: Wont fix their mistake, Get the run-around.