My loan with ocwen was sold to nationstar. WHile I was with Ocwen my payments were split into 2 times per month. (2 halfs)
.My mortgage was never late or missing a payment. Nationstar Bought my loan and said they will not honor that agreement that I ahd with Ocwen since they owned the mortgage, and that I need to pay in full. This is not good for me. they indicate that it will go to escrow and will not apply to my mortgage. The agreement I had with Ocwen should be honored and not Changed. I did not ask them to buy the LOAN And should have my terms of agreement Changed.
Now My home is in jepoardy
Product or Service Mentioned: Nationstar Mortgage Mortgage.
Reason of review: Poor customer service.
Monetary Loss: $25000.
Preferred solution: i WANT THE TERMS OF MY ARRANGEMENT THAT I HAD WITH OCWEN HONORED.
I didn't like: Inflexible, Nationstar refuse to work with customer.