I'm a government employee and I'm currently in furlough. I have called three times to obtain some type of assistance from this darn company and always the same answer "at this time we currently do not have any such program".
Never in my life have I need help until today.
I explained to the customer service rep that I'm currently current with the mortgage and that I intend to pay once I receive my check but my words went out to the wind. This freakin customer rep told me that I had to be in default, so they can try and assist.
HORRIBLE Assistance just wanted to let the world know that they SUCK.
Don't do business with this freakin clowns.
Product or Service Mentioned: Nationstar Mortgage Customer Care.
Reason of review: Poor customer service.