These idiots decided to upgrade their website... what a farce..
could no loner log in, they just stopped people from being to make payments unless you paid a fee.. and tried to say it was their website.. "It's All That!!!" no, it is not, it sucks. I got nowhere with their web "tech support", decided enough was enough..
Just happened to get an offer from "Quicken Loans" in the mail for a 15 year refi at half the interest rate these snakes were charging me, called them, within 3 weeks I was free and clear of the Nationstar crooks.. My loan was sold to them when "Flagstar" went under.. most likely the same people, probably just filed chapter 11 and changed their name.. Always had huge escrow amounts in my escrow balance...
never a good answer as to why..
pretty shady banksters at Nationstar.. I cannot tell you how relieved I am to be free and clear of those criminals.
Product or Service Mentioned: Nationstar Mortgage Website.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.