Contact Information

Nationstar Mortgage Phone Numbers

Toll-Free Number:

  • (888) 480-2432

Corporate Offices:

  • (469) 549-2000

Customer Service:

  • (877) 450-8638
  • (800) 306-9027
  • (877) 550-4243
  • (866) 825-9267
  • (855) 781-8001
  • (888) 480-2432
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Nationstar Mortgage Chat:

Nationstar Mortgage Email:

Headquarters Address:

Nationstar Mortgage
8950 Cypress Waters Blvd Dallas, TX 75019
Dallas, Texas 75019
United States

Other Info:

Monday - Thursday 7 a.m. to 8 p.m. (CT)
Friday 7 a.m. to 6 p.m. (CT)
Saturday 8 a.m. to 2 p.m. (CT)

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Summary of Nationstar Mortgage Customer Service Calls

410 TOTAL
CALLS
91% SUCCESSFUL
CONNECTIONS
04:03 AVG CALL
DURATION
24% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Nationstar Mortgage to Ask about:

Payments and Charges Question:

  • “My mortgage payment” , Review # 1424543
  • “Payment”
  • “Billing”

Request for Information Question:

  • “Find out about a home”
  • “To check my escrow”
  • “Location question”

Product/ Service Question:

  • “Need sig for Insurance claim”
  • “Change in insurance”
  • “Insurance claim”

Return/ Replace Question:

  • “I may need to return a check”

Account Question:

  • “Acount information”
  • “Mortgage balance”

Staff Question:

  • “Customer service on sale of home”

Employment Question:

  • “W2”

Other Question:

  • “Payoff”
  • “Recent Firclosure 375 Jastrom St Providence RI 02908”
  • “Tax n interest”

Nationstar Mortgage Rating Stats

1.3 out of 5 stars
based on 263 reviews
See all 471 reviews

Rating trend

About

Top Nationstar Mortgage Services

Mortgage, Loan, Customer Care

Top Nationstar Mortgage Products

Website, Account

Nationstar Mortgage Pros and Cons

Pros: Fraudulent predatory company, Low rates and low closing cost on refi

Cons: Customer service, Nationstar refuse to work with customer, Harrasment, Get the run-around, Cant talk to a supervisor

Related Companies

Mr Cooper

Summary

Nationstar Mortgage is a national mortgage lender and servicer. The company originates mortgages directly to consumers through its call center as well as through its Wholesale Lending and Distributed Retail Channels. Nationstar Mortgage is headquartered in Lewisville, Texas. It is considered to be one of the nation's leading mortgage servicers and lenders offering conforming, Fannie Mae, FHA, FHLMC, VA, Jumbo and USDA products directly to consumers. Since its inception in 1997, Nationstar Mortgage has been provided a wide range of competitive mortgage products to the public. Nationstar Mortgage services over 1.8 million loans with an aggregate unpaid principal balance in excess of $300 billion as of February 1st, 2013. The company is known to employ more than 4,900 mortgage professionals.

Nationstar Mortgage reviews and complaints

Nationstar Mortgage is ranked 182 out of 1257 in Loans and Mortgages category

Area Served

USA, Worldwide

Payment Methods

MasterCardVISA

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Nationstar Mortgage Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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